Summary
Overview
Work History
Skills
Timeline
References
References
Generic

Richeler A Frederique

Punta Gorda,FL

Summary

Possess excellent leadership, organization, communication, presentation, critical thinking, and analytical skills. Experience in supervising, customer service, Automotive Service Advisor, Printing Services, Courier dispatch, Sales consulting, and loan advice.

With several years of experience in management roles acquired a wealth of knowledge and skills. Successful in diverse technologies to enhance protocol in areas of program management, contract administration, resource management, personnel administration, and customer service. Determined Business Owner with commitment to excellence and more than 25 years of experience. Results-driven Loan Officer with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

26
26
years of professional experience

Work History

CEO/Founder, Operation

KND Janitorial Property Maintenance, Inc.
01.2010 - 01.2020
  • Operation and management
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
  • Optimized supply chain operations for reduced costs and increased efficiency.
  • Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
  • Expanded market share through successful acquisitions and mergers.
  • Developed a high-performance executive team for improved productivity and efficiency.
  • Created and monitored promotional approaches to increase sales and profit levels.

Shipping Processor / Dispatcher

J & B Importers, Inc.
01.2007 - 01.2009
  • Assisted customers in merchandise selection
  • Ensured clients were served in a highly professional and courteous manner.
  • Reduced damaged goods rates by conducting thorough quality checks before shipment.
  • Expedited order processing times with meticulous organization of inventory and shipping documents.
  • Ensured accuracy of shipments by verifying product details, quantities, and addresses prior to dispatch.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Verified and noted count and condition of cargo received.
  • Operated computer systems to track shipments to improve efficiency and accuracy.
  • Directed dispatching, routing, and tracking of 25 fleet vehicles.
  • Enhanced shipping efficiency by implementing new packing techniques and streamlining warehouse processes.
  • Improved customer satisfaction, addressing inquiries and resolving issues promptly.

Loan Officer

NLC of FL, Inc.
01.2006 - 01.2007
  • Made recommendation for approval of customer applications for lines and extension of credit
  • Analyzed mortgages for refinancing or new home buyer programs.
  • Improved loan processing efficiency by streamlining application procedures and documentation requirements.
  • Conducted thorough credit analysis to minimize risk exposure for the financial institution.
  • Developed strong partnerships with real estate agents, generating a consistent pipeline of referrals and new business opportunities.
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Managed a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.

CEOP & Founder

Rich Courier Company
01.1998 - 01.2005
  • Prepared budgets, financial projections, and cash flow statements for presentations
  • Created promotion and sales operation projects; hired, trained, and supervised personnel.
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Expanded market share through successful acquisitions and mergers.
  • Created positive work culture, resulting in increased employee satisfaction and retention rates.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Drove profitability with thorough financial analysis and strategic decision-making.
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
  • Established successful business by identifying market needs and developing innovative solutions.
  • Spearheaded marketing initiatives that effectively communicated brand value propositions, resulting in higher customer acquisition rates.
  • Led the strategic planning process to define business goals and ensure alignment across all departments.

Head Bindery Supervisor

Standard Register
01.1999 - 01.2003
  • Operate Docutech Copy and Printing operation, Saddle Stitch 12 or 24 towel bind collector Stitching, Cutting and Die Cut machine, and all bindery operation equipment and work
  • Reduced downtime and increased overall productivity through proactive maintenance of bindery equipment.
  • Streamlined inventory management, ensuring timely availability of materials for smooth production operations.
  • Implemented quality control measures, minimizing errors, and improving the overall quality of finished products.
  • Increased employee morale and retention by providing regular feedback, recognition, and opportunities for professional growth.
  • Collaborated with other departments to ensure seamless integration of bindery operations.
  • Managed team of bindery professionals, fostering positive work environment that encouraged collaboration and innovation.
  • Developed comprehensive safety protocols to minimize workplace accidents and maintain compliance with industry regulations.
  • Provided on job training for new employees, ensuring they quickly became proficient in their roles and contributed positively to the teams success.
  • Implemented a preventive maintenance program for bindery equipment, extending the life of machines and reducing overall repair costs.
  • Enhanced production efficiency by implementing new bindery processes and techniques.
  • Improved workflow by optimizing staff scheduling and delegating tasks effectively.

Billing and Collection Manager

Frédérique Capital LLC
01.1999 - 01.2001
  • Performed accounts receivable, payable duties, and made 30 collection calls a day.
  • Reduced delinquency rates through vigilant monitoring and proactive communication with clients.
  • Negotiated settlements with customers experiencing financial difficulty, preventing potential litigation costs and preserving client relationships.
  • Developed customized payment plans for customers struggling with outstanding debts, promoting long-term financial stability while recovering funds owed.
  • Managed a diverse portfolio of accounts, ensuring timely collections and minimizing losses.
  • Enhanced collection efficiency by implementing effective strategies and streamlining processes.
  • Increased recovery rate by consistently meeting and exceeding targets set by management.
  • Improved customer relationships through effective negotiation and conflict resolution techniques.
  • Conducted regular account reviews to identify high-risk clients and adjust collection strategies accordingly.

Bindery Supervisor Shipping/Receiving

Standard Register
01.1997 - 01.1999
  • Enhanced production efficiency by implementing new bindery processes and techniques.
  • Reduced downtime and increased overall productivity through proactive maintenance of bindery equipment.
  • Improved workflow by optimizing staff scheduling and delegating tasks effectively.
  • Streamlined inventory management, ensuring timely availability of materials for smooth production operations.
  • Developed comprehensive safety protocols to minimize workplace accidents and maintain compliance with industry regulations.
  • Provided on job training for new employees, ensuring they quickly became proficient in their roles and contributed positively to overall success.
  • Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
  • Used glue machines to glue endpapers, bindings, backings and signatures.
  • Trimmed book edges using cutting machines and hand cutters
  • Stitched and glued endpapers and bindings to secure final products.
  • Recorded relevant job data in daily production logs and required forms, produced activity reports and discussed production with supervisors to identify areas in need of improvement.
  • Trimmed book edges using cutting machines and hand cutters.
  • Trained new hires in quality and productivity standards to maximize team effectiveness.
  • Maintained continuous bindery machine functionality by adjusting rounding forms and creasing rams to meet job specifications.

Head Bindery Supervisor

Banta Digital Printing
01.1994 - 01.1998
  • Involved in all aspects of production and quality control and problem-solving
  • Reduced downtime and increased overall productivity through proactive maintenance of bindery equipment.
  • Improved workflow by optimizing staff scheduling and delegating tasks effectively.
  • Streamlined inventory management, ensuring timely availability of materials for smooth production operations.
  • Implemented quality control measures, minimizing errors and improving overall quality of finished products.
  • Managed a team of bindery professionals, fostering positive work environment that encouraged collaboration and innovation

Skills

  • Succession Planning
  • Regulatory Compliance
  • Resource Allocation
  • Organizational Agility
  • Effective Decision-Making
  • Team Building
  • Inspirational Leadership
  • Customer Focus

Timeline

CEO/Founder, Operation

KND Janitorial Property Maintenance, Inc.
01.2010 - 01.2020

Shipping Processor / Dispatcher

J & B Importers, Inc.
01.2007 - 01.2009

Loan Officer

NLC of FL, Inc.
01.2006 - 01.2007

Head Bindery Supervisor

Standard Register
01.1999 - 01.2003

Billing and Collection Manager

Frédérique Capital LLC
01.1999 - 01.2001

CEOP & Founder

Rich Courier Company
01.1998 - 01.2005

Bindery Supervisor Shipping/Receiving

Standard Register
01.1997 - 01.1999

Head Bindery Supervisor

Banta Digital Printing
01.1994 - 01.1998

References

Available Upon Request

References

Available Upon Request

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Richeler A Frederique