Richelle Correa

The voice for Rodeo Exchange and play music for patrons to dance to.

I also manage their social media content and marketing.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.

• Handled promotions for 6 radio stations and The News-Review county paper, Phone Source Phone Book, The Weekly Shopper and classifieds.
• Implemented social media campaigns to grow online presence and increase engagement with target audiences and clients who advertised with our business.
• Implemented social media campaigns to grow presence at radio station events for clients.
• Collaborated with sales staff to plan campaigns, promotions, sales one sheets.
• Developed and implemented techniques to maximize internet traffic and presence to help digital marketing grow.
• Created campaigns to induce newspaper subscriptions and created promotions to make newspaper fun.
• Designed contests and sweepstakes for [Product].
• Established strong relationships with media partners for enhanced visibility of promotions.
• Performed competitive analyses and adjusted sales and marketing strategies accordingly.
• Analyzed sales and marketing data for improved strategies.

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Respsonsible for preparing Quarterly Issues and EEO Reports for the FCC.
• Responsible for handling small claims courts documents and pursuing payment from clients who did not pay.
• Multi-Line phone handling and customer relations.
• Responsible for completing radio station affadavits.
• Processed and mailed billing monthly.
• Conducted job fairs and school tours for Brooke Communications and The News-Review.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Established team priorities, maintained schedules and monitored performance.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.

• Host of Friday Nights with Rikki for 7 years
• Number one radio show on Friday nights in Oregon out of all radio genres and stations.
• Music focus was Texas music, underground country music and up and coming artists.
• Established relationships with listeners all over The United States and some outside of US through streaming apps.
• Writer for Country Dreaming online blog.
• Worked closely with artist management, radio promoters, labels and booking agents. Did this to be able to aquire music, concert tickets and swag for giveaways online and on air.
• Engaged listeners through social media platforms to increase station visibility.
• Recorded and edited high-quality interviews and audio clips for broadcast.