Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richelle Sandoval

Newcomb,NM

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer/individual a positive experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Great at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Office Personnel

All Around Propane
Fruitland, NM
09.2020 - 02.2022
  • Processed payments for customers using appropriate software applications.
  • Prepared documents such as letters, memos, reports or presentations using Microsoft Office Suite applications.
  • Verified accuracy of data entered into spreadsheets, databases and other systems.
  • Researched information related to projects or assignments as requested by management team members.
  • Scheduled appointments with clients.
  • Compiled reports from multiple sources on a regular basis.
  • Greeted visitors in a professional manner, providing them with assistance as needed.
  • Organized and maintained files, both paper and electronic.
  • Maintained records of customer accounts in an organized fashion according to established procedures.
  • Created labels, envelopes and packages for mailing purposes.
  • Answered and directed incoming calls to appropriate personnel.
  • Answered and directed phone calls to appropriate staff members.
  • Reviewed files, records and other documents to obtain information or respond to requests.

Customer Service Representative

Home Depot
Farmington, NM
02.2018 - 08.2020
  • Provided exceptional customer service to ensure customer satisfaction.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Provided accurate information about products and services to customers.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Developed positive relationships with customers through friendly interactions.
  • Un-loaded pallets from trailers from shipments.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Operated a variety of machinery and tools safely and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Online Fitness Coach

Beachbody Company
El Segundo, CA
04.2009 - 06.2013
  • Formed online fitness groups to provide health information and support for individuals weight loss journey.
  • Provided individual workout plans and information on Beachbody products such as supplements and programs.
  • Performed administrative duties including answering phones, scheduling appointments, taking payments.
  • Developed customized workout plans tailored to clients' needs, goals, and physical capabilities.
  • Counseled clients on lifestyle changes needed to reach health objectives.
  • Provided nutritional advice to clients based on their individual health goals.
  • Promoted services offered by the facility through marketing campaigns.
  • Provided one-on-one and group fitness instruction to individuals of all ages and abilities.
  • Created detailed reports documenting client progress over time.
  • Guided clients through safe workouts modified to match fitness levels and medical considerations, from obesity to hypertension, arthritis, sports injuries and post-surgeries.
  • Encouraged members to continue attending group fitness classes.
  • Provided nutritional advice and created diet plans to complement fitness regimens.
  • Kept track of client fitness goals, progress and personal records.
  • Stayed up-to-date regarding latest fitness trends and routines.
  • Coached and encouraged participants during exercises and routines.

Education

High School Diploma -

Robert E. Fitch High School
Groton, CT
11-2000

Skills

  • Team Management
  • Workforce Planning
  • Recruitment Strategies
  • Talent Acquisition
  • Employee engagement
  • Payment Processing
  • Inventory Control
  • Records Management
  • Customer Service
  • Food Handler Certification
  • Cleaning and organization
  • Focused and disciplined
  • Outgoing Personality
  • Stocking and Receiving

Timeline

Office Personnel

All Around Propane
09.2020 - 02.2022

Customer Service Representative

Home Depot
02.2018 - 08.2020

Online Fitness Coach

Beachbody Company
04.2009 - 06.2013

High School Diploma -

Robert E. Fitch High School

Similar Profiles

CREATE PROFILE
Richelle Sandoval