Directed strategic initiatives to enhance organizational performance and drive sustainable growth.
Cultivated partnerships with stakeholders to align business objectives and facilitate collaborative efforts.
Oversaw budgeting processes, ensuring fiscal responsibility and resource allocation efficiency.
Implemented performance metrics to evaluate team productivity and operational effectiveness.
Led cross-functional teams in executing company-wide projects, fostering innovation and accountability.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
President
S J Smith Company Inc
01.2015 - 01.2017
Directed company-wide strategic initiatives to enhance operational efficiency and drive revenue growth.
Established and maintained key partnerships to expand market presence and improve customer relationships.
Oversaw financial planning, budgeting, and forecasting processes to ensure sustainable business practices.
Implemented performance metrics to evaluate team effectiveness and optimize resource allocation.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Executive VP
S J Smith Company Inc
12.2005 - 12.2015
Promoted a culture of accountability through regular performance evaluations, constructive feedback, and rewards for exceptional contributions towards company goals.
Fostered an inclusive corporate culture that prioritized diversity, equity, and inclusion initiatives at all levels of the organization.
VP Human Resources
S J Smith Company Inc
01.2002 - 01.2005
Developed and implemented HR strategies aligned with organizational goals.
Led talent acquisition initiatives to enhance workforce quality and diversity.
Streamlined performance management processes to drive employee engagement and productivity.
Established comprehensive training programs to enhance leadership capabilities across departments.
Director of Human Resources
S J Smith Company
01.1999 - 01.2002
Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Managed the onboarding process, providing new hires with necessary tools for success from day one.
Collaborated with executive leadership to align HR strategies with corporate goals and vision.
Oversaw training and development initiatives, enhancing workforce skills and capabilities.
Maintained "open door" policy to encourage employee communications and resolution of issues.
Processed employee claims involving performance issues and harassment.
Enhanced company culture by promoting diversity and inclusion initiatives.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Manager, Human Resources
S J Smith Company Inc
01.1998 - 01.1999
Established HR policies and procedures, ensuring compliance with labor laws and regulations.
Designed and executed training programs, improving staff performance and operational efficiency.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Outside Sales
MG Industries ( Messer )
01.1997 - 01.1998
Boosted sales performance by developing and implementing strategic outside sales plans.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Established new accounts through cold calling and personal visits to potential customers.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Inside Sales Representative
S J Smith Company
01.1996 - 01.1997
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
Set up new accounts, established customer credit and set up payment methods.
Warehouse Worker
S J Smith Company
01.1995 - 01.1996
Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
Conducted regular inventory audits to ensure accurate stock levels and minimize discrepancies.
Collaborated with team members to streamline order fulfillment processes, enhancing productivity.
Implemented safety protocols, resulting in a safer work environment for all staff members.
Loaded, unloaded, and moved material to and from storage and production areas.
Maintained cleanliness and organization of work area, adhering to company standards and regulations.