Dynamic professional with diverse work experiences skilled in customer service, fostering positive relationships, and creating welcoming, organized environments. Demonstrated ability to work independently, learn and adapt quickly, and multitask. Proactive, reliable team player with excellent communication skills. Experiences include cataloging, shelving, and circulating materials in libraries, developing engaging preschool lessons and activities, and supporting team efficiency and customer satisfaction during peak restaurant hours, ensuring exceptional experiences for both children and adults.
Overview
6
6
years of professional experience
Work History
Food & Beverage Customer Service
Delaware North Parks & Resorts
02.2025 - 04.2025
Welcomed and engaged customers, answered questions, fulfilled requests, and addressed problems with a smile and positive attitude
Supported and encouraged team members during peak hours, ensuring smooth operations and minimal wait times
Promoted a positive work environment through effective communication with customers, colleagues, and supervisors
Utilized strong multitasking skills to manage multiple duties and prepare orders without compromising quality or accuracy
Operated cash register accurately, managing transactions efficiently, while developing rapport with customers
Checked in with guests, cleaned, restocked supplies, and prepared additional ingredients during downtime
Maintained the highest standards of safety and cleanliness to prevent accidents and safely prepare food
Demonstrated versatility by effectively and helpfully adapting to various roles in two different restaurants as needed
Preschool Teacher
Andover Board of Education, Andover Elementary
08.2019 - 06.2022
Developed lesson plans and learning activities which addressed the state of Connecticut child development standards for early learners and accounted for student needs and interests
Focused learning and play on whole child development, including language, cognitive, social-emotional, and physical development
Designed and maintained an organized, fun, interactive classroom and outdoor play area, which promoted safety, engagement, curiosity, and learning through hands-on play
Facilitated connection with nature and community through regular excursions outside of school, enhancing environmental and community awareness and appreciation
Nurtured both creativity and critical thinking in students by incorporating an array of daily art, literature, social studies, writing, science, math, technology, and music activities
Fostered self-esteem, confidence, independence, and overall health in students by encouraging self-help skills and personal responsibility for learning and behaviors
Developed strong relationships with parents and caregivers, providing regular updates on classroom activities and student progress and addressing any concerns proactively
Used Zoom meetings, email, progress reports, photos, newsletters, phone calls, and parent-teacher conferences to connect with students and their families
Ensured a safe and nurturing environment for all students by using effective classroom management strategies, clear expectations, adult modeling, social-emotional learning curriculums, and health and safety guidelines
Applied active, play-based strategies to provide differentiated and diverse approaches to learning and formative assessment
Observed, assessed, and recorded data on individuals in every area of development to identify children in need of additional support or supplemental learning opportunities
Collaborated with other professionals and paraprofessionals, including grade level and special education teachers, speech and language pathologists, occupational and physical therapists, social workers, and school psychologists to develop strategies, learning plans, 504s, and IEPs for students and parents needing additional support
Promoted positive behavior and interactions among special needs and mentor peers through adult modeling, group activities, collaborative projects, and social-emotional lessons, strategies, and activities
Utilized strong multitasking skills to monitor all classroom and outdoor activities without compromising one-to-one attention with individual children
Contributed to the successful implementation of school-wide initiatives by collaborating with colleagues on curriculum development, professional development, and other projects
Accepted and still accepting substitute assignments at Andover Elementary School to maintain relationships with colleagues, children, and families in the district
Education
Master of Science - Early Childhood Education
Eastern Connecticut State University
Willimantic, CT
05-2019
Bachelor of Science - Human Ecology
The Ohio State University
Columbus, OH
03-1994
Skills
Customer focused
Comfortable using technology
Friendly, positive attitude
Reader and lifelong learner
Flexible and Adaptable
Active, healthy outdoor enthusiast
Organized multitasker
Excellent communication skills
Working knowledge of DDC and LC systems
Ability to follow directions and work independently