Experienced executive with track record of driving strategic growth in complex business environments. Skilled in leadership, financial management, and operational efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance and results. Known for problem-solving, strategic vision, and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
Administrator Of Contracts And Customer Service
07.2022 - Current
Developed strategic vision to align organizational goals with market trends.
Fostered collaborative relationships with stakeholders to enhance business growth initiatives.
Analyzed operational performance data to identify areas for improvement and efficiency.
Established foundational processes for business operations.
Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
Increased company revenue by implementing innovative business strategies and expanding product offerings.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Oversaw divisional marketing, advertising and new product development.
General/Operations Manager, Customer Experience
Administrator-General's Department
07.2022 - Current
Developed training programs for staff, increasing overall competency and productivity levels.
Led initiatives to enhance customer satisfaction through improved service delivery protocols.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Facilitated smooth collaboration between departments through clear communication channels.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Reduced operational risks while organizing data to forecast performance trends.
Education
Business Specialist Management - Business
Miami Dade College
Miami, FL
07-2011
Skills
Organizational leadership
Executive leadership
Risk management
Staff management
Ethical leadership
Business development
Negotiation
Consulting
Accomplishments
Supervised team of 20 staff members.
Achieved a business Specialist Management Certificateby completing with accuracy and efficiency.
Certification
Business Specialist Management, RelyCares LLC- Still Represent