Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
15
15
years of professional experience
2008
2008
years of post-secondary education
Work History
Bartender/Restaurant Server
Clark’s lodge bar and grill
Clarksburg
03.2024 - Current
Prepared and served a variety of alcoholic and non-alcoholic beverages.
Maintained cleanliness and organization of the bar area throughout shifts.
Engaged with customers to provide excellent service and foster a welcoming atmosphere.
Collaborated with kitchen staff to ensure timely service of food and drink orders.
Assisted in managing inventory levels for bar supplies and ingredients.
Followed safety protocols for handling and serving alcohol responsibly.
Upsold menu items by promoting daily specials to enhance customer experience.
Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Developed good working relationships with fellow employees through effective communication.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Processed payments accurately and efficiently with POS system.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Resolved customer complaints in a professional manner.
Maintained inventory of liquor, beer, wine, and other beverage items.
Server
P n o cruises
Southampton, Uk
07.2010 - 03.2022
Giving my best possible service to make cruise very memorable.
Maintaining high standards of hygiene when working .