Richie Franklin
Operations Msnager
Fort Worth,TX
Summary
High-performing Logistics Operations Manager with over 10 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
14
14
years of professional experience
Work History
Operations Manager
YUSEN LOGISTICS (AMERICAS) INC
Fort Worth, TX
07.2022 - Current
- Spearheaded efforts for business system analysis, root cause analysis, solution identification and evaluation.
- Led business management platform project initiative that consolidated separate systems, reduced costs and improved operational efficiencies.
- Managed company operations, providing first-class customer service and cost-effective management of resources while promoting revenue, profitability and production growth.
- Demonstrated excellent network and relationship building with both external and internal customers.
- Directed business operation processes and developed policies.
- Evaluated and resolved conflicts and addressed internal and external business problems, building customer confidence by actively listening to concerns and giving appropriate feedback.
- Managed daily business operations for 369,000-square foot showroom creating robust relationships with wholesale clients and retail customers.
Operations Manager
DHL Supply Chain
Roanoke, TX
11.2021 - 07.2022
- Implemented process innovations to improve overall performance and reduce labor costs.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Inspected production areas to identify and correct unsafe or unauthorized practices.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Tracked and replenished inventory to maintain par levels.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Examined quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
- Collaborated with subordinate managers to assess needs and optimize activities.
- Built strong operational teams to meet process and production demands.
Unit Training / Deployment Manager Sourcing Specialist
USAF Texas Air National Guard
Fort Worth, TX
01.2018 - 09.2021
- Identifying training needs by evaluating strengths and weaknesses
- Building annual training program and preparing teaching plans
- Periodically evaluate ongoing programs to ensure that they reflect any changes
- Created efficient plans to ensure that all members within the unit meet the readiness requirements
- Coordinates and synchronizes member readiness checks processing and soldier readiness checks
- Worked with Contacting and legal counsel to ensure that all contracts relating to products procurement
- Review supplier and internal procurement organization performance using data and metrics
- Effectively score supplier capabilities and select optimal suppliers.
Air Transportation Specialist
USAF Texas Air National Guard
Fort Worth, TX
01.2010 - 01.2018
- Demonstrate top-notch organizational and leadership skills while facilitating various air transportation activities
- Maintain quality control throughout daily operations by examining equipment, reviewing travel authorizations and thoroughly inspecting cargo
- Ensure strict adherence to safety regulations and policies
- Conduct in-depth testing / controls to ensure functionality of various types of equipment, including parachutes
- Devise strategic operational plans and implement policies / procedures as necessary
- Streamline process improvement initiatives to significantly increase efficiency.
Education
Applied Science Degree -
Community College of the Air Force
01.2017
Joint Inspection Certification -
LRU Savannah. GA
01.2016
Joint Air Drop Inspector Certification; -
LRU Savannah, GA
01.2015
Logistic - Hazmat Inspector
Readiness University (LRU) Savannah. GA
01.2015
25K Halverson Instructor Certificate, Logistic -
Readiness University (LRU)
01.2015
Parachute Rigger Certificate -
Army Rigger School
01.2014
Technical School Certificate 2T2 -
Air Transportation School 2T2 Technical School
01.2008
Associate Degree - Business Administration And Management
Austin Community College
01.2003
Business Administration & Logistics -
Lonestar Community College
01.1999
Skills
- Staff Training and Development
- Policies and Procedures Implementation
- Operations Oversight
- Management Team Building
- Problem Anticipation and Resolution
- Policy Development and Enforcement
- Records Organization and Management
- Process Improvement Strategies
- Decision Making
- Inventory Management
- Goal Setting
- Budget Development and Management
- Cost Reduction and Containment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Operations Manager
YUSEN LOGISTICS (AMERICAS) INC
07.2022 - Current
Operations Manager
DHL Supply Chain
11.2021 - 07.2022
Unit Training / Deployment Manager Sourcing Specialist
USAF Texas Air National Guard
01.2018 - 09.2021
Air Transportation Specialist
USAF Texas Air National Guard
01.2010 - 01.2018
Applied Science Degree -
Community College of the Air Force
Joint Inspection Certification -
LRU Savannah. GA
Joint Air Drop Inspector Certification; -
LRU Savannah, GA
Logistic - Hazmat Inspector
Readiness University (LRU) Savannah. GA
25K Halverson Instructor Certificate, Logistic -
Readiness University (LRU)
Parachute Rigger Certificate -
Army Rigger School
Technical School Certificate 2T2 -
Air Transportation School 2T2 Technical School
Associate Degree - Business Administration And Management
Austin Community College
Business Administration & Logistics -
Lonestar Community College
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