Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Richard Gooden

Coram,NY

Summary

Industrious Shift Leader fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ambitious, career-focused job seeker, anxious to obtain an entry-level Administrative position to help launch career while achieving company goals.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Wendy's
Holtsville, NY
10.2022 - 04.2023
  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Monitored staff performance to ensure quality standards were met.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of daily transactions and deposits.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Enforced company policies fairly while maintaining an open door policy for staff concerns.
  • Completed opening and closing duties to facilitate business operations.

Crew Member

Wendy's
Holtsville, NY
12.2019 - 09.2022
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.

Education

MBA - Business Administration

Stony Brook University
Stony Brook, NY
12-2025

BBA - Business Administration

St Joseph's University
Patchogue, NY
08-2024

Skills

  • Customer-Oriented
  • Safety reviews
  • Labor and food cost control
  • Inventory Control
  • Sales monitoring
  • Training and mentoring
  • Employee Training
  • Inventory Management
  • Cash handling ability
  • Workplace Safety
  • Continuous Improvement
  • Staff Management

Affiliations

I invest a lot of my time into researching new innovative technology and how it works. I love understanding the future of society and watching a lot of videos on current societal needs and future plans for anything new in the technology sector.

Accomplishments

  • I have been on the Dean's List in St. Joseph's University at Patchogue, New York in the fall 2023 semester.
  • I have received an honor roll or better academic performance throughout William Floyd High School from 2012 to 2016.

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Shift Supervisor

Wendy's
10.2022 - 04.2023

Crew Member

Wendy's
12.2019 - 09.2022

MBA - Business Administration

Stony Brook University

BBA - Business Administration

St Joseph's University

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Richard Gooden