Richio Zeka Yoka - Mpela
Summary
Motivated professional with strong work ethic and adaptability. Demonstrated exceptional interpersonal skills while thriving in unsupervised environments and rapidly mastering new skills. Pursuing flexible part-time employment to accommodate weekend and afternoon shifts.
Overview
2
2
years of professional experience
Work History
Snow Shoveler
Roosevelt Island Racquet Club
New York, NY
02.2026 - 03.2026
- Cleared snow from club entrances and walkways to ensure safe access.
- Operated snow shovels and other tools for effective snow removal.
- Shoveled snow from sidewalks, pathways and driveways of residential homes and commercial businesses.
- Ensured that all walkways were cleared promptly following each storm event so that pedestrians could move safely around town.
- Cleared ice patches with salt or sand to ensure safe footing for pedestrians.
- Performed minor maintenance on shovels, blowers, and plows during shifts.
- Stacked piles of snow at least 10 feet away from buildings in order to prevent water damage or flooding when temperatures rise.
- Assisted in maintaining a clean and organized work environment throughout shifts.
- Followed safety protocols while performing physical tasks in winter conditions.
- Monitored weather conditions throughout the day for potential changes in temperature or precipitation.
- Reported any safety hazards encountered while on the job immediately to supervisor.
- Inspected tools and equipment prior to use to ensure proper functioning.
Airbnb
Ester Mbwale
New York, NY
01.2024 - 03.2026
- Developed property listings with engaging descriptions and high-quality photos.
- Provided local recommendations to enhance guest experiences during their stay.
- Greeted guests upon arrival and provided information about the property and local area.
- Advised guests on attractions in the local area based on their interests.
- Coordinated cleaning schedules to maintain property standards and guest readiness.
- Performed regular inspections of properties prior to guest arrivals to ensure safety standards were met.
- Organized and maintained a clean, safe, and inviting environment for guests.
- Resolved guest issues quickly to maintain positive relationships and ratings.
- Responded to and resolved guest issues or complaints.
- Resolved customer service issues quickly and professionally when they arose.
Education
Business Of Sports School
New York, NY07-2026
Success Academy
New York, NYSkills
- Customer service
- Property management
- Problem resolution
- Organizational management
- Attention to detail
- Time management
- Multitasking
- Decision-making
- Conflict resolution
- Team collaboration
- Relationship building
- Communication skills
- Excellent communication
- Active listening
- Flexible and adaptable
- Professionalism
- Safety protocols
- Public safety awareness
- Safety awareness
- Basic maintenance
- Snow clearing
- Path clearing strategy
- Cold weather tolerance
- Hand-eye coordination
- Physical stamina maintenance
- Efficient work pace
- Problem-solving
- Teamwork
- Organizational skills
- Conflict resolution techniques
- Multitasking capacity
Timeline
Snow Shoveler
Roosevelt Island Racquet Club
02.2026 - 03.2026
Airbnb
Ester Mbwale
01.2024 - 03.2026
Business Of Sports School
Success Academy