Richmiel Katembwa
Carrollton,GA
Summary
Proactive and goal-oriented Human Resources Specialist with a proven track record at the United States Army Reserve, adept in personnel management and conflict resolution. Excelled in maintaining compliance and enhancing operational readiness through strategic staffing and effective HR policies. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Human Resources Specialist
United States Army Reserve
Opelika, AL
08.2011 - Current
- Maintain personnel records and statistical data to ensure accuracy and compliance with relevant regulations.
- Supervise and manage processing and tracking of all Personnel Actions, Awards, Promotions, Suspension of Favorable Actions, Leaves and Passes, Change of Command, Award Ceremonies and Pay
- Perform administrative duties such as typing, filing, record maintenance, computer updates, ordering supplies and budget tracking to ensure seamless daily operations.
- Advise Command and staff on personnel, promotions, and finance-related matters, including strength levels of subordinate companies.
- Provide technical advice and assistance on recruitment and staffing strategies.
- Handle complex staffing duties, such as addressing understaffing, mediating disputes, and administering disciplinary procedures.
- Prepare and present detailed reports of unit operational readiness and training status.
Front Desk Clerk
Georgia Clinic PC
Norcross, GA
03.2018 - 04.2022
- Resolved guest complaints professionally and efficiently, ensuring high levels of customer satisfaction.
- Welcomed guests at front desk, facilitating smooth check-ins while engaging in pleasant conversations.
- Monitored front desk lines for prompt responses to incoming calls while multitasking effectively during peak periods.
- Accurately processed payments, maintaining accountability for cash drawer balances at both start and end of shifts.
- Scheduled and confirmed patient appointments and medical consultations.
- Performed various clerical and administrative tasks, including ordering supplies, maintaining inventory, and ensuring reception area is clean and organized.
- Operated office equipment, such as voice mail messaging systems, and utilized software applications for preparing reports, invoices, financial statements, letters, case histories, and medical records.
- Maintained comprehensive medical records, reports, and correspondence files.
- Ensured patient records, insurance details, and billing information were up to date.
Education
Bachelor of Science -
Altierus Career College
Norcross, GA 01.2019 - 05.2022
Skills
- Customer Relations
- HR policies and procedures
- Oral and written communications
- Data Entry
- Organizational Skills
- Microsoft Office
- Conflict Resolution
- Documentation and Recordkeeping
- Personnel Management
- Time Management
- Administrative Skills
- Payment Processing
Timeline
Bachelor of Science -
Altierus Career College
01.2019 - 05.2022
Front Desk Clerk
Georgia Clinic PC
03.2018 - 04.2022
Human Resources Specialist
United States Army Reserve
08.2011 - Current