Summary
Overview
Work History
Education
Skills
Timeline
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Richmond Jones

Springboro

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Front/Back of House Team Member

Bibibop Asian Grill
06.2023 - Current
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Supported the training of new employees by sharing expertise on kitchen equipment usage, safety protocols, and dish preparation techniques.
  • Consistently met or exceeded customer expectations, receiving positive feedback from both guests and management regarding food quality and presentation.
  • Upheld a high standard of professionalism in all aspects of work, leading by example for other team members to follow.

Receptionist

RE Jones & Associates
01.2019 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Call Center Customer Service Representative

Job And Family Services
11.2022 - 04.2023
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Warehouse Associate

Amazon
06.2022 - 08.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Cashier

Walmart
06.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Arts - Communications (Concentration of Media Production)

University of Dayton
Dayton, OH
05-2025

High School Diploma -

Dayton Early College Academy
Dayton, OH
06-2021

Skills

  • Problem-solving skills
  • Teamwork and collaboration
  • Time management
  • Customer service
  • Technology skills
  • Video production
  • Video editing
  • Project management

Timeline

Front/Back of House Team Member

Bibibop Asian Grill
06.2023 - Current

Call Center Customer Service Representative

Job And Family Services
11.2022 - 04.2023

Warehouse Associate

Amazon
06.2022 - 08.2022

Cashier

Walmart
06.2021 - 08.2021

Receptionist

RE Jones & Associates
01.2019 - Current

Bachelor of Arts - Communications (Concentration of Media Production)

University of Dayton

High School Diploma -

Dayton Early College Academy

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Richmond Jones