Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Richmond Isaac Appiah

Bronx

Summary

  • Detailed-oriented Assistant Executive with over 7 years of experience in insurance operations, administrative support, recognized for enhancing customer services and reducing company losses through effective risk analysis. Proven ability to enhance operational efficiency, resolve customer inquiries, and contribute to organizational growth. Strong background in accounting, bookkeeping and quality control management, complemented by excellent communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Executive

SUNU Assurances Ghana Limited
08.2016 - 04.2025
  • Provided outstanding customer service by promptly responding to inquiries and effectively resolving client concerns via phone and email.
  • Supported accounting functions by maintaining accurate bookkeeping, performing data entry, and managing financial records and databases.
  • Processed invoices efficiently, ensuring timely vendor payments and minimizing errors in financial documentation.
  • Assisted underwriting, claims, and finance teams with research and administrative support, improving decision-making and departmental efficiency.
  • Identified and corrected discrepancies in applications and documentation, ensuring accuracy and adherence to company policies and regulatory standards.
  • Managed daily administrative operations, including scheduling meetings, handling correspondence, supervising clerical staff, and maintaining organized office records with proper archiving for efficient retrieval and compliance
  • Monitored office supply inventory and proactively reordered materials to prevent disruptions in workflow.
  • Proofread policies to reduce errors and ensure professional-quality submissions.

Industrial Attachment

SUNU Assurances Ghana Limited
06.2016 - 07.2016
  • Delivered frontline customer service and support to the underwriting team.
  • Assisted data entry and updating of petty cash records.
  • Conducted daily cash deposits and participated in administrative duties,

Education

BBA - Accounting

All Nations University
Koforidua E/R, Ghana
06-2018

Skills

  • Customer service
  • Risk Analysis & Underwriting
  • Accounting and Bookkeeping
  • Administrative Coordination
  • Organization and Time management
  • Quality Control Management
  • Technical Proficiency
  • Excellent Written and Oral Communication (English)

Accomplishments

  • Trained and supervised 12 industrial attachment students, providing guidance and hands-on experience to support their professional development.
  • Successfully resolved 90% of customer inquiries and complaints, ensuring high levels of client satisfaction and service efficiency.
  • Collaborated with a team of five to achieve 100% of the 2024 Annual Branch production target, contributing to overall organizational success.

Certification

  • Internal Auditing - Fundamental Principles & Concepts, Alison - 09/2023

Languages

English
Professional Working

Timeline

Assistant Executive

SUNU Assurances Ghana Limited
08.2016 - 04.2025

Industrial Attachment

SUNU Assurances Ghana Limited
06.2016 - 07.2016

BBA - Accounting

All Nations University

Similar Profiles

CREATE PROFILE
Richmond Isaac Appiah