Richyln Howard
Shreveport
Summary
Dynamic Front Desk Office Manager at Holiday Inn with a proven track record in customer service and strong organizational skills. Adept at resolving customer complaints and training staff, ensuring a seamless operation. Recognized for maintaining optimal inventory levels and contributing to accurate financial reporting, enhancing overall efficiency and satisfaction.
Overview
35
35
years of professional experience
Work History
Front Desk Office Manager
Holiday Inn
12.2023 - Current
- Managed inventory and ordered office supplies, maintaining optimal stock levels for uninterrupted workflow.
- Assisted in the preparation of financial reports and invoices, contributing to accurate record-keeping and timely payment processing.
- Handled high-volume phone calls with professionalism, redirecting inquiries to appropriate departments while maintaining excellent customer service standards.
- Resolved customer complaints effectively by listening attentively, empathizing with their concerns, and providing prompt solutions tailored to individual needs.
DGR
Goodwill
02.2017 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Fair Park High School
Shreveport, LASkills
- Strong organization
- Customer service expertise
- Exceptional communication
- Staff training and development
Timeline
Front Desk Office Manager
Holiday Inn
12.2023 - Current
DGR
Goodwill
02.2017 - 01.2022
Fair Park High School