Rick Bankston
Maple Valley,WA
Summary
Decorated facilities professional with 8+ years in facility management, cultivating a diverse skill set. Fabulous track record includes top-tier global firms with exceptionally high expectations. Consummate professional known for must excell attitude, reliability, innovation, proactive approach and innate leadership qualities. Relatable, interactive coaching style allows for absorption of information and positive attitudes that lead to positive performance. From management of complex vendor relations, to contract negotiations, renewals and compliance, to organizing, prioritizing, scheduling and overseeing numerous annual inspections, random repairs or running detailed investigations saving employers significant costs or creating safer work environment's by resolving long-standing issues. Absolute expert in organizing chaos and delivering results without excuse.
Overview
8
8
years of professional experience
Work History
SENIOR FACILITIES COORDINATOR
Vulcan LLC
Seattle, WA
10.2020 - 12.2023
- Direct holistic maintenance and upkeep of 12 buildings across 4 cities, orchestrating preventative maintenance strategies, adept vendor management, and resource optimization to ensure safe, immaculate, and efficient environments
- Lead end-to-end project execution, overseeing vendor management, material acquisition, contract development, and precise scheduling for seamless delivery
- Primary contact for all HVAC, Fire life safety, elevator maintenance and building maintenance issues
- Act as primary liaison for internal and external stakeholders, vendors, and contractors, providing crucial support and information
- Provided comprehensive action plans for emergency procedures and responses
- Organized innovative strategy to uncover continuous issue, coordinating with security staff & installing motion sensor cameras to address persistent damage issues, resulting in reimbursement of $10,000
- Thoroughly investigated and crafted executive summary reports on health and maintenance needs of complex site slated for sale to Walmart family, contributing to seamless transition.
FACILITIES COORDINATOR/SAFETY LEAD
JLL (Google Contract)
Seattle, WA
04.2019 - 06.2020
- Directed KPI initiatives, overseeing production of comprehensive weekly, monthly and quarterly reports for all operations departments
- Engineered streamlined processes for handling facilities GUTS tickets, ensuring meticulous record-keeping across diverse sites and departments
- This initiative amplified proactive ticket resolution by 26%, enhancing overall operational efficiency and service quality
- Coordinated, planned and implemented emergency preparedness planning efforts and broke all-time record for fastest all staff evacuation of over 2,000 people first time executed
- Lead designer for all new building evacuation maps and site emergency key point of contact for landlords, building engineers, vendors & employees.
FACILITY COORDINATOR
Community Health Plan of Washington
Seattle, WA
10.2017 - 03.2018
- Created efficient workflow processes, monitored daily productivity of employees and implemented modifications to improve overall effectiveness of personnel and their activities
- Established and developed highly-efficient and dependable operations team by delivering ongoing coaching and motivation
- Researched best security practices & implemented those practices and technologies to improve employee/guest safety
- Vendor management, researching & hiring new vendors to reduce cost while improving upon quality of service. Also insuring budget constraints were respected & quality of services was acceptable
- Scheduling & coordination of projects ensuring accuracy, efficiency & minimal amount of disruption to employees
- Providing operational service status reports, accurate detailed incident reports & detailed project budget reports
FACILITY ADMINISTRATOR
Wellspring Family Services
Seattle, WA
09.2014 - 09.2017
- Managed comprehensive safety protocols, including emergency drills for 3-story building, housing early learning center, conference rooms & office suites.
- Lead community safety committee for surrounding businesses
- Crafted and implemented sensitive yet innovative active shooter drill, resulting in highly successful, educational outcome
- Led staff development initiatives, setting and monitoring goals, conducting thorough performance evaluations, ensuring excellence in work quality, customer service, meticulous attention to detail, and timely project completion
- Established streamlined facilities request system for prioritization and efficiency, fostering cross-department collaboration to maintain compliance with state and federal codes
- Devised cost-efficient methods for procuring, managing, and disposing of furniture
- Innovative must excell attitude with large Early Learning center project resulted in savings exceeding $15,000.
SECURITY (BIKE) OFFICER
Washington Convention & Trade Center
Seattle, WA
01.2001 - 01.2013
- Collaborated closely with FBI and Secret Service ahead of VIP arrivals, formulating multiple emergency exit strategies and identifying potential risk areas for enhanced safety and security
Education
High School Diploma -
Mt. Tahoma HS
Tacoma07.1995
Child Psychology
Foothill College
Los Altos, CASkills
- HVAC
- BMS
- Emergency planning/First aid
- Preventative maintenance
- Electrical
- Plumbing
- Construction drawings/blueprints
- Fire life safety/Alarm systems
- Work order systems
- Repairs and maintenance
- Landscape maintenance
- Pest control
- Janitorial
Honors Accomplishments
- Vulcan – $50,000+ savings in property damage due to diligent proactive site walks, quick thinking & resourceful nature.
- JLL – Regional West Coast "Awesome" award for lifesaving actions.
- Proactive KPI leader 24 weeks straight increasing proactive KPI's by 26%.
- Wellspring Family Services – Leader in nominations/awards from employees and management for “Outstanding leadership”
- Washington State Convention Center – 5 and 10 year plaques for excellent service.
- Multiple Gold Leaf Awards for "Lifesaving first aid applications and response”, “Exceptional customer service”, and “Creative problem solving”.
- Gold leaf award "emergency action avoiding serious property damage".
- Gold leaf award & celebration for "car prowler investigation & apprehension".
Timeline
SENIOR FACILITIES COORDINATOR
Vulcan LLC
10.2020 - 12.2023
FACILITIES COORDINATOR/SAFETY LEAD
JLL (Google Contract)
04.2019 - 06.2020
FACILITY COORDINATOR
Community Health Plan of Washington
10.2017 - 03.2018
FACILITY ADMINISTRATOR
Wellspring Family Services
09.2014 - 09.2017
SECURITY (BIKE) OFFICER
Washington Convention & Trade Center
01.2001 - 01.2013
High School Diploma -
Mt. Tahoma HS
Child Psychology
Foothill College
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