Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Rick Bartlett

Lake Forest,CA

Summary

Experienced Client Representative brings 20+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset.

Overview

23
23
years of professional experience

Work History

Customer Care Representative

Live Nation
03.2023 - Current
  • Mostly worked either the back stage, the front row or the Pit.
  • Helped large volume of customers with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.

Notary Public

Self Employed
01.2012 - Current
  • Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
  • Checked documents and identifying credentials for all parties.

Sr. Lender Representative

Stewart Title
07.2001 - 01.2012
  • Called on all types of Mortgage Lenders to use Stewart Title, a Fortune 500 company for there Title needs.
  • Addressed client concerns promptly and professionally, resolving issues efficiently to maintain high levels of customer satisfaction.
  • Was the Number one Representative for 2 straight years.

Education

Bachelor of Arts - Business

Pepperdine University
Malibu, CA

Skills

  • Customer Service
  • Complaint Handling
  • Problem Resolution
  • Customer Relations

Timeline

Customer Care Representative

Live Nation
03.2023 - Current

Notary Public

Self Employed
01.2012 - Current

Sr. Lender Representative

Stewart Title
07.2001 - 01.2012

Bachelor of Arts - Business

Pepperdine University

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Rick Bartlett