Rick Bertholf
Spokane,WA
Summary
High performing property and project management executive with expertise in directing highly complex projects to maximize business results. Skilled strategist who transforms plans into workable solutions.
Overview
31
31
years of professional experience
Work History
Online Personal Shopper
Walmart Shadle Center
05.2025 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
Property Manager
Vandervert
09.2008 - 06.2020
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Property Manager/Leasing Agent
WEB Properties Inc.
04.1998 - 02.2008
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Communicated effectively with owners, residents, and on-site associates.
Shipping and Receiving, Customer Service
Office Depot Inc
01.1995 - 03.1998
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Associate of Arts - Property Management
Spokane Falls Community College
Spokane, WA06-1995
Skills
- Movement of product from warehouse to floor to maintain inventory levels on the sales floor
- Assure quality and integrity of product
- Customer Service
- Responsible for 5 aisles to maintain and make sure all available inventory was fully stocked
- Processed customer returns
- Cataloged, processed and returned damaged goods
Timeline
Online Personal Shopper
Walmart Shadle Center
05.2025 - Current
Property Manager
Vandervert
09.2008 - 06.2020
Property Manager/Leasing Agent
WEB Properties Inc.
04.1998 - 02.2008
Shipping and Receiving, Customer Service
Office Depot Inc
01.1995 - 03.1998
Associate of Arts - Property Management
Spokane Falls Community College