Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Rick Binzen

Rick Binzen

Peotone,IL

Summary

Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Automotive Technician

Terry's Ford
09.2024 - 12.2024
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Performed safety and emissions inspections.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Coordinated with parts department to determine availability of necessary components.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Read and followed technical documentation to complete accurate repairs.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Investigated customer complaints to identify cause of malfunctions.
  • Repaired and replaced worn and damaged components.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Diagnosed complex electrical issues, restoring vehicle functionality.
  • Maintained up-to-date knowledge of automotive industry standards and practices.
  • Reduced repeat repair visits by implementing thorough quality control checks.
  • Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
  • Improved customer satisfaction by providing precise and timely repair updates.
  • Streamlined service scheduling to minimize customer wait times.
  • Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
  • Conducted safety inspections to comply with legal and company standards.
  • Enhanced vehicle performance by conducting detailed diagnostic procedures.
  • Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
  • Boosted team morale and productivity through effective communication and leadership.
  • Enhanced workshop safety by adhering to and promoting best practices.
  • Increased workshop efficiency with organization of tools and equipment.
  • Customized vehicles to owner specifications, enhancing driving experience.
  • Conducted routine maintenance checks for improved vehicle safety and longevity.
  • Assisted in selection of quality parts and supplies, ensuring repair durability.
  • Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Assistant Manager of Operations

Mavis Tire and Brake
06.2024 - 09.2024
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Optimized inventory management by closely monitoring stock levels and placing timely orders.
  • Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Implemented safety protocols to maintain a secure work environment for employees.
  • Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
  • Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Ensured compliance with industry regulations by staying updated on relevant laws and policies.
  • Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
  • Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
  • Coordinated with other departments to improve overall company efficiency and effectiveness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
  • Maintained a safe work environment by prioritizing employee health and safety in all decision-making processes.
  • Ensured compliance with company policies as well as legal regulations at both federal and local levels.
  • Implemented inventory control measures, reducing waste and optimizing stock levels to meet demand.
  • Streamlined customer service protocols to boost satisfaction rates.
  • Elevated customer experience, integrating feedback into operational improvements.
  • Led team to exceed quarterly goals through strategic planning and execution.
  • Developed comprehensive reports to inform management decisions.
  • Enhanced team efficiency by streamlining operational processes.
  • Reduced downtime, conducting regular maintenance checks and balances.
  • Implemented sustainability initiatives, reducing environmental impact.
  • Oversaw daily operations to ensure compliance with industry standards.
  • Optimized workflow to meet tight deadlines, managing multiple project timelines.
  • Improved inventory accuracy with rigorous audit practices.
  • Improved product quality by overseeing strict quality control procedures.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Automotive Technician

Pearl CDJR
01.2014 - 06.2023
  • Executed preventive maintenance including tire rotations, engine tune-ups, oil changes, wheel balancing, and filter replacements.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Changed tires on multiple types of vehicles.
  • Achieved quicker turnaround times for customer vehicles by refining work processes.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Performed safety and emissions inspections.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Read and followed technical documentation to complete accurate repairs.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Repaired and replaced worn and damaged components.
  • Investigated customer complaints to identify cause of malfunctions.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Coordinated with parts department to determine availability of necessary components.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Fostered positive relationships with parts suppliers, ensuring cost-effective procurement.
  • Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
  • Assisted in selection of quality parts and supplies, ensuring repair durability.
  • Enhanced workshop safety by adhering to and promoting best practices.
  • Diagnosed complex electrical issues, restoring vehicle functionality.
  • Conducted safety inspections to comply with legal and company standards.
  • Conducted routine maintenance checks for improved vehicle safety and longevity.
  • Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
  • Improved customer satisfaction by providing precise and timely repair updates.
  • Customized vehicles to owner specifications, enhancing driving experience.
  • Boosted team morale and productivity through effective communication and leadership.
  • Enhanced vehicle performance by conducting detailed diagnostic procedures.
  • Streamlined service scheduling to minimize customer wait times.
  • Increased workshop efficiency with organization of tools and equipment.
  • Maintained up-to-date knowledge of automotive industry standards and practices.
  • Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
  • Reduced repeat repair visits by implementing thorough quality control checks.
  • Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Automotive

Joliet Junior College
Joliet, IL

Certified - Automotive

Chrysler Academy
Naperville, IL

Skills

    I am a very dedicated and always sees projects to the end in a precise and timely manner

Certification

Chrysler Master Certified

Timeline

Automotive Technician

Terry's Ford
09.2024 - 12.2024

Assistant Manager of Operations

Mavis Tire and Brake
06.2024 - 09.2024

Automotive Technician

Pearl CDJR
01.2014 - 06.2023

Automotive

Joliet Junior College

Certified - Automotive

Chrysler Academy

Similar Profiles

CREATE PROFILE
Rick Binzen