Summary
Overview
Work History
Education
Skills
Timeline
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Rick Borrett Jr.

Poplar Grove,IL

Summary

Dynamic administrative professional with a proven track record in building relationships among staff, supervisors, and community members. Customer-focused and passionate about delivering exceptional service. Committed to enhancing customer satisfaction and driving positive outcomes.

Overview

15
15
years of professional experience

Work History

Director

Boone County Animal Services
Belvidere, IL
08.2020 - Current

- Directed the organization's daily operations, ensuring compliance with relevant laws and regulations.
- Prioritized and organized tasks to efficiently achieve goals.
- Engaged with customers in meaningful conversations using effective interpersonal skills.
- Recruited, trained, supervised, evaluated, and mentored staff members.
- Managed crisis situations to minimize their impact on operations and the organization's reputation.
- Provided leadership and guidance to newly hired employees, equipping them with knowledge of various organizational policies.
- Prepared presentations for board meetings that summarized key developments within the organization.
- Created written incident reports documenting interviews with involved parties, witnesses, and law enforcement personnel.

U.S. Army Reserve
Ft Sheridan, IL
04.2016 - Current

Conduct system capability studies and develop plans for operational and infrastructure improvements. Advise local commanders and civilian leaders of assessment and improvement plans and cost estimates.

Patrol Supervisor

Winnebago County Animal Services
Rockford, IL
07.2013 - 08.2020

Oversee a municipal department serving a population of 285,000. My responsibilities include writing and revising departmental policy documents and memos, as well as developing and implementing professional development training for staff. Engage with civic leaders and citizens to address community concerns. Additionally, I successfully reduced departmental management costs by 50%.

Animal Services Officer / Field Training Officer

Winnebago County Animal Services
Rockford, IL
07.2010 - 07.2013

Served on the field services patrol team, serving 285,000 residents. Trained all new-hire officer trainees. Evaluated officer-trainees and worked with the management team to tailor training to specific needs.

Education

Bachelor of Science - Organizational and Professional Development

Eastern Illinois University
2019

Associate of Arts - Education

Rock Valley College
2007

Skills

  • Government service background
  • Community engagement
  • Public speaking
  • Exceptional writer and editor
  • Collective bargaining techniques
  • Analytical thinker
  • Exceptional organizational skills
  • Security clearance

Timeline

Director

Boone County Animal Services
08.2020 - Current

U.S. Army Reserve
04.2016 - Current

Patrol Supervisor

Winnebago County Animal Services
07.2013 - 08.2020

Animal Services Officer / Field Training Officer

Winnebago County Animal Services
07.2010 - 07.2013

Bachelor of Science - Organizational and Professional Development

Eastern Illinois University

Associate of Arts - Education

Rock Valley College
Rick Borrett Jr.