John R. Burdette Jr
Middletown
Summary
I would like to obtain a long-term position where I can utilize my 45 years of experience in managing the custodial and maintenance fields.
Overview
43
43
years of professional experience
Work History
Maintenance Director III
Brightview Senior Living
06.2017 - Current
- Attracts, retains, motivates and leads a high performance team that provides maintenance, housekeeping and security services across the community; holds the team accountable for meeting performance objectives and upholding company standards.
- Sets a strong example for others to follow and holds associates accountable for practicing a culture of safety; serves as both an active participant and a leader in the community’s Safety Committee.
- Monitored all areas of the community and grounds, taking action to ensure proper and safe maintenance; recommended purchases or capital projects to enhance community or address concerns.
- Established departmental budgets and managed financial metrics, including salary expense, overtime, purchasing, and expense control to align with organizational goals.
- Performed essential tasks in maintenance, housekeeping, and security departments to ensure timely completion of assigned duties.
- Properly tracks and documents all preventive maintenance and resident work orders assuring that all work is performed timely and to the highest quality possible.
- Oversees the timely and efficient turnaround of vacated apartments to prepare them for visits from prospective residents and move in of new residents.
- Leads the RFP process for capital purchases, renovation projects and service agreements; purchases necessary equipment and supplies in accordance with established budgets and policies.
- Ensures all required and necessary service contracts are in place and renewed timely to optimize service while minimizing expense.
- Led community emergency preparedness programs; purchased and maintained emergency equipment operations, including generators and two-way radios, and managed vendor contracts for emergency supplies.
- Conducts fire and disaster drills as required by the State and Federal Regulations.
- Maintains an accurate and timely accounting of services chargeable to residents and submits to the business office.
- Leads and assists with the setup and tear-down for special events and activities.
- Oversees and participates in on-call assignments to ensure timely after-hours response to resident emergencies and physical plant problems.
- Carries out supervisory responsibilities in accordance with company policies and applicable laws.
- Interviewed, hired, and trained associates; planned, assigned, and directed work; appraised performance; rewarded and disciplined associates; addressed complaints and resolved problems.
- Provides instructions to associates during training, drills and emergent situations.
- Proficiency in a wide variety of general maintenance tasks, such as painting, basic carpentry, minor drywall repair, installation of assorted fixtures, and electrical and plumbing repairs that do not require a license.
- Achieved HVAC certification and maintained CFC Refrigerant Certification after 35 years of experience in the field.
- Completed specialized training in Fire and Safety protocols to enhance emergency preparedness.
- Ability to lead the work of others, work collaboratively and to make independent decisions when appropriate.
- Ability to analyze and synthesize data from a variety of sources and to apply reason, logic, and advanced problem solving skills to resolve complex issues.
Chief Engineer
Hilton Worldwide
07.2015 - 06.2017
- Ensured smooth daily operation of hotel through preventive maintenance of rooms, equipment, and records.
- Resolved complex issues by repairing boilers, HVAC systems, and PTAC units in a timely manner.
- Direct the maintenance staff on small repairs, such as patching, painting, fixing faulty wiring, plumbing issues etc.
- Manage maintenance staff and participate in hiring, training and mentoring staff.
- Training staff to properly repair and install equipment.
- Evaluate a staff member's cumulative performance, noting areas for improvement.
- Limited outgoing expenses by managing internal repairs and improvements, reducing reliance on outsourcing.
- Maintained accurate documentation for capital budget expenditures and procurement processes.
- Work well with State and local officials to make sure the facility meets or exceeds all requirements.
Director of Environmental Services
Genesis Healthcare
03.2005 - 07.2015
- Establish and implement operational standards and procedures for the departments supervised.
- Recommended changes to enhance service delivery and streamline operational efficiency.
- Prepare comprehensive reports on activities, personnel, occupancy, hours worked, facility usage, work performed, and departmental expenses to inform strategic decisions.
- Perform financial tasks, such as estimating costs and preparing and managing budgets.
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Inventory stock to ensure that supplies and equipment are available in adequate amounts.
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
- Supervised in-house services, ensuring quality standards in laundry, maintenance and repair, dry cleaning, and valet operations.
- Maintain required records of work hours, budgets, payrolls, and other information.
- Investigate complaints about service and equipment, and take corrective action.
- Inspect work performed to ensure that it meets specifications and established standards.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
- Direct activities for stopping the spread of infections.
- Plan and prepare employee work schedules.
- Instruct staff in work policies and procedures, and the use and maintenance of equipment.
- Confer with staff to resolve performance and personnel problems, and to discuss company policies.
- Screen job applicants, and hire new employees.
- Evaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
- Directed safety initiatives as Safety Director and chaired Safety Committee to ensure compliance with safety regulations.
- Managed facilities operations in Maryland, ensuring all services met operational standards.
Area Manager
St. Moritz Building Services
05.2008 - 07.2011
- Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties. In charge of overview for over 100 commercial properties daily.
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Oversaw collection of monthly assessments, rental fees, and deposits while managing payment of insurance premiums, mortgages, taxes, and operating expenses.
- Developed detailed budgets and financial reports for properties to ensure fiscal responsibility and transparency.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Act as liaisons between on-site managers or tenants and owners.
- Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
- Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
- Determine and certify the eligibility of prospective tenants, following government regulations.
- Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
- Directed and coordinated activities of staff and contract personnel and evaluated their performance.
- Oversaw operations for properties located in Frederick, MD
Director of Operations
Super Clean
01.1983 - 01.2005
- Directed and coordinated financial and budget activities to fund operations and enhance investment effectiveness.
- Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
- Reviewed financial statements and performance data to assess productivity and identify areas for cost reduction and program improvement.
- Established and implemented departmental policies, goals, objectives, and procedures in collaboration with board members and staff.
- Oversee activities directly related to making products or providing services.
- Manage staff, preparing work schedules and assigning specific duties.
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
- Develop and implement product marketing strategies including advertising campaigns and sales promotions.
- Provided support services in Frederick, MD.
Education
Certified Pool/ Spa Operator -
01-2016
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ10-2007
High School -
Smithsburg High School
Smithsburg, MD01-1981
Welding Certification -
CSC
Hagerstown, MD01-1981
Skills
- HVAC troubleshooting
- Preventive maintenance
- Energy management
- Budget management
- Contract negotiation
- Safety compliance
- Emergency preparedness
References
- Elvia Hall – Genesis from 2011
- Patricia Hanes – Genesis from 2013
- William Murell – Genesis from 2011
Licenses
Maryland State Contractors License, 1983
Timeline
Maintenance Director III
Brightview Senior Living
06.2017 - Current
Chief Engineer
Hilton Worldwide
07.2015 - 06.2017
Area Manager
St. Moritz Building Services
05.2008 - 07.2011
Director of Environmental Services
Genesis Healthcare
03.2005 - 07.2015
Director of Operations
Super Clean
01.1983 - 01.2005
Certified Pool/ Spa Operator -
Associate of Arts - Business Administration
University of Phoenix
High School -
Smithsburg High School
Welding Certification -
CSC