Summary
Overview
Work History
Education
Skills
Interests
Timeline

Rick Clay-Storm

North Conway,NH

Summary

Experienced sales professional with a proven track record of driving revenue growth and fostering strong client relationships. Collaborative and results-driven, with a knack for adapting to changing needs. Proficient in strategic planning, negotiation, and customer relationship management. Highly reliable and consistently delivers high-performance outcomes in high-pressure environments.

Overview

12
12
years of professional experience

Work History

Senior Sales Executive

SureCost, LLC
03.2024 - Current
  • Sell SaaS procurement solution to new and established customers.
  • Manage complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
  • Mentor junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
  • Develop customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.

Sales Executive

SureCost
06.2023 - 01.2024
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Participated in industry trade shows to represent company and generate valuable leads for future business growth.

Customer Care Specialist

SureCost, LLC
06.2015 - 02.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Verified accuracy of customer account information and updated when necessary.
  • Took ownership of customers issues to follow problems through to resolution.

Production Manager, Client Services

Glass Graphics, Inc.
07.2013 - 06.2015
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Improved production efficiency by streamlining processes and implementing innovative strategies.
  • Oversaw inventory management, reducing stock discrepancies and ensuring availability of materials for production.
  • Resolved issues quickly to maintain productivity goals.

Education

Bachelor of Arts - Environmental Science & Policy

Univeristy of Southern Maine, Portland, ME
06-1997
  • 3.46 GPA; Cum Laude

Skills

  • Lead Generation Expertise
  • Customer Relationship Development
  • Client-Centric Selling
  • Effective Sales Presentations
  • Pipeline Development Management

Interests

  • Avid Golfer
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Senior Sales Executive - SureCost, LLC
03.2024 - Current
Sales Executive - SureCost
06.2023 - 01.2024
Customer Care Specialist - SureCost, LLC
06.2015 - 02.2023
Production Manager, Client Services - Glass Graphics, Inc.
07.2013 - 06.2015
Univeristy of Southern Maine - Bachelor of Arts, Environmental Science & Policy

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Rick Clay-Storm