I meticulously planned, executed, and concluded projects within tight deadlines and budgetary limits. Frequently, I achieved significant cost reductions of 7 to 10% on average.
Acquired resources and coordinated the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan
I manage and supervise project lifecycles from beginning to end, maintaining close collaboration with senior management and stakeholders throughout the entire process.
Developed, managed and executed full-scale project plans and associated communications documents
Effectively set and communicated success criteria, necessary contingency plans and project expectations to team members and stakeholders
Drafted and submitted budget proposals and recommend subsequent budget changes
Negotiated with other department managers for the acquisition of required personnel/resources from within the company
Developed and delivered progress reports, proposals, requirements documentation and presentations
Coached, mentored, motivated, and supervised project team members, contractors and influenced them to take positive action and accountability for their assigned work
I established, cultivated, and expanded essential business relationships crucial to project success. Through recommending additional products and services to clients, I boosted overall sales by an average of 4%.
Read blueprints to determine appropriate materials and procedures for each project.
Senior Project Manager
StudioCraft
Grand Rapids, Michigan
08.2019 - 06.2022
I optimized the manufacturing process by introducing and integrating project management software, leading to a 16% increase in manufacturing efficiency. Additionally, this initiative enhanced both internal and external communication channels.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track
Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance
Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities
Formulated integration system process flows, business process model and notation (BPMN) plans and data mapping diagrams based on stakeholders' specifications, technology surveys and interviews
Oversaw internal and external projects by reviewing activities, maximizing efficiency and increasing collaboration and communication transparency
Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements
Developed procedures and implemented software for real time collaboration for all stakeholders, increasing communication and accountability
Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues
Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
Reduced installation errors by meticulously following blueprints and schematic diagrams.
Territory Manager - Sales and Service
WeatherVane Roofing
Grand Haven, Michigan
10.2013 - 08.2019
Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities
Interpreted sales and pricing policies to departmental personnel and customers
Established and cultivated solid business relationships with new or existing customers to increase overall sales by 200k
Implemented targeted marketing strategies and introduced Salesforce to improve lead response times and create new opportunities, resulting in over a 54% growth in year 2.
Coached and managed sales personnel, assisting with individual selling efforts and helping sales representatives reach their targets
Conducted thorough research on competitors' activities and products to identify emerging trends and target new revenue streams.
Territory Account Manager
Herman Miller
Zeeland, Michigan
01.2000 - 10.2013
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
Built and strengthened long term client relationships based on accurate price quotes and customer-centric terms
Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met
Educated clients on new products or services to increase customer engagement with brand
Facilitated client satisfaction and renewed customer relations to drive growth
Introduced new processes to improve data analysis
Conducted critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives
Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
Project Manager
Jost International
Grand Haven, Michigan
09.1998 - 07.2000
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price
Sold new products and services and developed new accounts to maximize revenue potential
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met
Analyzed key competitors to respond to competitive threats
Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction
Conducted research to address shipping errors and packaging mistakes
Directed shipping and receiving of wide range of products daily
Negotiated with various freight companies and received annual contracts.
Contractor Sales
Rycenga Building Center
Grand Haven, Michigan
07.1992 - 05.1998
Contractor Sales
Met with customers to discuss and ascertain needs, tailor solutions and close deals
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
Drove store revenue by offering customers accessories and related purchases to complete selections
Negotiated prices, terms of sales and service agreements
Quoted prices, credit terms and other bid specifications
Prepared material orders to complete projects on time and within budget
Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
Read blueprints and understood technical drawings.
Education
Associates of Finance Accounting - Finance
Baker College, Muskegon, MI
08.1992 - 05.1995
Skills
Sales expertiseundefined
Timeline
Senior Project Manager - Bluewater Technologies Group
06.2022 - Current
Senior Project Manager - StudioCraft
08.2019 - 06.2022
Territory Manager - Sales and Service - WeatherVane Roofing
10.2013 - 08.2019
Territory Account Manager - Herman Miller
01.2000 - 10.2013
Project Manager - Jost International
09.1998 - 07.2000
Baker College - Associates of Finance Accounting, Finance