Rick Fountain
Bettendorf
Summary
Effective teacher with strong communication and relationship building skills. Prepared to bring 30+ years of diverse experience to a challenging new role with growth potential.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking intermediate-level opportunities to expand skills while facilitating company growth.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Flexible hard worker ready to learn and contribute to team success demonstrated through past history with Grainger.
Overview
33
33
years of professional experience
Work History
Probation Parole Officer
State Of Iowa, Judicial Branch
Davenport
05.2024 - Current
- Developed and implemented probation and parole plans to ensure compliance with court orders.
- Conducted regular home visits, office meetings, and field checks on offenders.
- Provided guidance and assistance to parolees in finding employment, housing, and other resources.
- Maintained accurate records of offender contacts, progress notes, program reviews, and case files.
- Ensured appropriate sanctions were applied for violations of conditions of supervision.
- Monitored offender activities such as drug testing, job searches, educational programs and social services.
- Assisted in the preparation of pre-sentence investigations for courts.
- Advised parolees on potential legal issues that may arise from their actions or decisions.
- Collaborated with law enforcement agencies to investigate criminal activity related to parolees.
- Participated in court hearings regarding release status or revocation proceedings.
- Counseled offenders on substance abuse treatment options available through community providers.
- Performed risk assessments on new offenders being considered for parole or probation placement.
- Participated in multi-disciplinary team meetings to review cases or develop solutions for difficult cases.
- Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs
C.E.R.T. Officer
Iowa Department of Corrections
Coralville
09.2021 - Current
- A correctional emergency response team (CERT) is a team of specially trained prison officers tasked with responding to disturbances, riots, cell extractions, mass searches, and other situations in prisons that are likely to involve uncooperative or violent prisoners.
- CERT officers are outfitted with extensive gear, including body armor, helmets, tactical gloves, handcuffs, leg shackles, and riot shields. A CERT officer may also be outfitted with a less-than-lethal shotgun, taser, OC spray, or lethal weapons such as firearms. A CERT officer may be outfitted with plain-clothes police uniforms and work as part of a "strong man team" in emergency rooms.
- Possible duties of a CERT include transport of high risk inmates, extracting uncooperative prisoners from their cells, daily full cell searches and high profile security, barricaded persons, riots, mass arrest, high risk or high profile transport and hostages situations, as well as crowd control.
Health & Wellness Independent Distributor
YOLI
Eldridge
05.2017 - Current
- Enhanced awareness of health resources and worked to connect individuals with programs.
- Helped improve quality of training seminars and public health education materials.
- Presented public talks to promote specific topics and work of organization.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Branch Manager
Grainger Industrial Supply
Davenport
07.2000 - 05.2017
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Designed sales and service strategies to improve Branch revenue and retention.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant solution's.
- Partnered with sales representatives to complete accurate filings and maintain compliance.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Increased efficiency and drove branch revenue by optimizing daily operations.
Assistant Football Coach
Saint Ambrose University
Davenport
08.1993 - 05.2015
- Encouraged and helped adolescent boys grow into young men, great teammates, and learn how to compete & be more successful competitors on and off the football field.
- Collaborated with other coaches to maintain a professional and consistent athletic program.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Set clear performance targets and evaluated player and team achievements.
- Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
- Communicated effectively with coaching staff, trainers, professors and athletes on a daily basis.
Private Investigator
James M Sweeney & Assoc
Davenport
06.1997 - 06.2000
- Researched computer databases, public records and legal filings to compile accurate information for investigations.
- Prepared case summaries highlighting investigated findings through videotape recordings.
- Performed assignments within investigative scope of competency to meet client needs.
- Produced timely and accurate reports about findings.
- Assisted attorneys and lawyers in criminal and civil cases with suspect investigations.
- Maintained professional integrity and credibility, adhering to applicable laws and regulations.
- Investigated background of claimants and witnesses to uncover past criminal activity.
Correctional Facility Residential Advisor
Residential Correctional Facility
Davenport
01.1995 - 07.1997
- Established professional rapport with co-workers, residents, and building lasting relationships with people of various ages and from all cultures.
- Attended department meetings, staff seminars, in-service training programs and workshops to learn how to increase program and skill development.
- Reported emergencies, illnesses and crisis situations immediately to supervisors for assistance.
- Encouraged and educated residents on maintaining appropriate behaviors, living conditions and respecting others' rights.
- Collaborated with faculty advisors to address and facilitate working through resident's difficulties, deficiencies and personal concerns.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Conducted thorough safety checks of resident's rooms, recreation area, kitchen, company automobiles and surrounding building premises.
Education
Bachelor of Arts - Criminal Justice
Saint Ambrose University
Davenport, IA12.1993
Minor - Psychology
Saint Ambrose University
Davenport, IA12.1993
Skills
Leadership, Communication, Problem Solving, Conflict Management, CERT Officer skills: FBI standard weapons training, electronics training, tactical training
References
Holly Reid, Parole Probation Supervisor, Muscatine County
(563) 263.9168
Kevin Rommel, Residential Manager, RCF
(563) 340.2376
krommel@mchsi.com
Mike Piazza, Sergeant, Bettendorf Police
(563) 320.0734
mpiazza@bettendorf.org
Timeline
Probation Parole Officer
State Of Iowa, Judicial Branch
05.2024 - Current
C.E.R.T. Officer
Iowa Department of Corrections
09.2021 - Current
Health & Wellness Independent Distributor
YOLI
05.2017 - Current
Branch Manager
Grainger Industrial Supply
07.2000 - 05.2017
Private Investigator
James M Sweeney & Assoc
06.1997 - 06.2000
Correctional Facility Residential Advisor
Residential Correctional Facility
01.1995 - 07.1997
Assistant Football Coach
Saint Ambrose University
08.1993 - 05.2015
Bachelor of Arts - Criminal Justice
Saint Ambrose University
Minor - Psychology
Saint Ambrose University