Rick Hall

• Hazmat : Gas/Diesel/Propane/Crude Oil
• Van, Refer, Flatbed, Hot Shot, Dispatch
• Dropped and hooked trailers and changed configuration of equipment.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

• Trained at United States Patent Office. Certified as Patent paralegal.
• Conduct Patent searches of the prior art to determine patentability
• Proactively identified opportunities for patent protection within the company''s research and development pipeline, working closely with inventors to capture and document their innovations.
• Contacted clients to schedule appointments and discuss progress of cases.
• Supported attorneys in successful patent prosecution by thoroughly preparing responses to office actions and maintaining clear communication.
• Researched and analyzed legal issues and cases to provide accurate advice to clients.

• Oversaw employee hiring, training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
• Conducted performance reviews each quarter, offering praise and recommendations for improvement.
• Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
• Enhanced product quality, implementing rigorous testing phases and feedback loops for continuous improvement.
• Resolved production bottlenecks swiftly, applying problem-solving skills to maintain smooth operations.
• Management Positions Held:

+Plating Metal ciricuits, Copper/Nickle/Gold

+Drill and Routing of Printed Circuit Boards

+Fabrication of Test fixtures for testing conductivity of PCB

+Incoming Engineer Blue print inspection/production

+Process Eng Documentation/Audit/Improve process control

+Quality Mgr program and run CMM on finished parts

+2nd Shift Manger Plant wide

• I was offered Store General Manger position of the Brigham Store
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.