Rick Hazen
Parker,CO
Summary
Seasoned Purchasing Inventory Control Manager with comprehensive experience in managing inventory, procurement, and supplier relationships. Strong skills include strategic planning, cost reduction strategies, and process improvement. Have led teams to streamline purchasing operations and optimize inventory turnover, resulting in significant savings and improved supply chain efficiency.
Overview
30
30
years of professional experience
Work History
Inventory Control Manager
ATN International
Beverly, MA
08.2015 - 09.2024
- Developed and implemented inventory control systems to track product shipments, receipts and storage.
- Monitored stock levels and identified slow-moving or obsolete items for removal from inventory.
- Analyzed data related to production costs, inventories, orders and delivery times to ensure efficient operations.
- Conducted regular physical counts of all products in inventory, reconciling discrepancies with computerized records.
- Prepared detailed reports on the status of product inventories and communicated findings to management.
- Maintained accurate databases of supplier information, including contact details, pricing structures and lead times.
- Collaborated with purchasing team to identify potential suppliers and negotiate favorable terms for new contracts.
- Reviewed purchase orders prior to processing to confirm accuracy of item descriptions, quantities and prices.
- Investigated root causes of inventory discrepancies by conducting thorough research into relevant documents.
- Audited warehouse locations regularly to ensure adherence to safety protocols and proper storage techniques.
- Created strategies for optimizing overall inventory flow processes through process improvement initiatives.
- Managed staff responsible for maintaining accurate records of incoming shipments and outgoing deliveries.
- Forecasted future demand based on historical trends in order volume, sales activity and customer feedback.
- Worked closely with accounting department to reconcile invoices against actual goods received.
- Performed regular audits of warehouse supplies to detect any irregularities or discrepancies.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Monitored inventory storage and enforced proper handling and organization.
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
- Researched item history to identify root cause for discrepancies between inventory and stock records.
- Worked with accounting personnel to address cycle count variances.
- Maintained accurate and updated records and reviewed data to evaluate department performance.
- Reviewed and executed supply chain transfers for purchase orders.
- Identified opportunities to reduce cost and improve productivity.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Consistently met company and department objectives within budget and time constraints.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
Warehouse Manager
ATN International
Beveryly, MA
08.2015 - 09.2024
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
- Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
- Resolved customer complaints related to product quality or delivery issues.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Implemented new technologies such as RFID scanning systems to improve efficiency.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Established procedures for receiving, storing, handling hazardous materials safely.
- Negotiated contracts with suppliers for material procurement needs.
- Communicated regularly with other departments regarding supply chain activities.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Established and maintained good relations with customers, vendors, and transport companies.
- Generated warehouse shipping documents, packing lists and invoices.
- Operated forklifts to fill or empty overhead spaces.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
Supply Chain Manager
Commnet Broadband
Castle Rock, CO
08.2015 - 09.2024
- Developed and implemented supply chain strategies to optimize inventory levels, reduce costs, and improve delivery times.
- Monitored supplier performance metrics such as quality, cost, lead time, and delivery accuracy.
- Coordinated with vendors to ensure timely availability of raw materials for production.
- Collaborated with other departments to design efficient logistics solutions for product distribution.
- Analyzed supply chain data such as demand forecasts and inventory levels to identify areas of improvement.
- Managed the procurement activities of goods or services from vendors or subcontractors according to corporate policies.
- Created reports summarizing supply chain operations such as inventory levels and shipping schedules.
- Implemented processes for order tracking and tracing from vendor through customer delivery.
- Conducted regular reviews of existing supply chain procedures to identify opportunities for streamlining operations.
- Oversaw warehouse operations including receiving, storage, packing, unpacking, shipping, receiving functions.
- Planned transportation routes for domestic and international shipments using routing software applications.
- Tracked shipments to ensure on-time deliveries while minimizing transit costs.
- Liaised with carriers regarding shipment issues; resolving discrepancies between carriers' invoices and records.
- Maintained accurate records of all transactions within the supply chain system.
- Evaluated new technologies related to supply chain management processes.
- Analyzed supplier performance data such as on-time delivery rate and quality scores.
- Determined inventory goals, product stock, and risk management objectives and oversaw techniques to maximize inventory.
- Fostered relationships with suppliers to develop purchasing agreements with logistics customers and reduce risks.
- Enhanced supply chain processes, strengthening planning procedures, organizing schedules and maintaining records.
- Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
- Increased profits related to supply chain operations plan and exceeded established goals.
- Facilitated risk management within the supply chain, developing contingency plans to mitigate potential disruptions.
- Coordinated with suppliers to ensure raw materials met quality standards and delivery schedules.
- Oversaw inventory management, optimizing stock levels to meet production demands while minimizing holding costs.
- Coordinated product launches, ensuring supply chain readiness to support market entry strategies.
- Managed cross-border logistics, including customs compliance and international shipping regulations.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Managed end-to-end supply chain operations, ensuring timely delivery of products.
- Developed and implemented supply chain strategies to reduce costs and improve efficiency.
- Selected transportation routes to maximize economy, combining shipments or consolidating warehousing and distribution.
- Boosted KPIs and continuous improvement strategies to enhance logistical operations and meet supply chain needs.
- Conferred with supply chain planners to forecast demand or create supply plans.
- Identified opportunities to reuse or recycle materials to minimize consumption of new materials.
Dispatch Supervisor
FedEx Express
Denver, CO
08.2003 - 07.2013
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Scheduled, assigned, and monitored the work of dispatchers.
- Resolved customer complaints in a timely and professional manner.
- Tracked and reported on dispatcher performance metrics.
- Monitored incoming calls to ensure they were handled promptly and correctly.
- Supervised the training of new hires in dispatching protocols and processes.
- Coordinated with other departments to ensure smooth inter-departmental communication.
- Collaborated with management to determine staffing needs for optimal coverage levels.
- Investigated customer inquiries regarding delivery status or delays.
- Implemented strategies for improved route optimization across all areas of operation.
- Developed initiatives for improving customer satisfaction ratings related to dispatch services.
- Generated weekly reports on dispatcher productivity and performance metrics for senior management review.
- Provided feedback on individual performance reviews for each dispatcher under their supervision .
- Participated in regular meetings with other supervisors or managers to discuss current challenges or opportunities within the department .
- Created comprehensive documentation outlining each step of the dispatch process from order entry through final delivery confirmation .
- Mentored, trained, and managed team, offering insight and direction and helped boost overall performance.
Dispatch Coordinator
FedEx Express
Little Rock, AR
08.1998 - 07.2003
- Monitored dispatch operations to ensure efficient and effective service delivery.
- Created detailed reports of daily dispatching activities and submitted them to management.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved customer complaints in a timely manner.
- Trained new staff on the use of dispatching software and systems.
- Developed strategies for improving operational efficiency and effectiveness.
- Maintained accurate records of all dispatched orders, shipments, and deliveries.
- Provided guidance to drivers regarding routes, traffic conditions, and other related issues.
- Performed administrative tasks such as scheduling appointments, setting up meetings.
- Managed communications between customers and drivers using two-way radios.
- Assessed driver performance based on feedback from customers or supervisors.
- Ensured compliance with local laws while driving vehicles or operating equipment.
- Updated database with information about dispatched orders, their status.
- Responded promptly to emergency calls from customers or employees in distress.
- Identified areas where operational efficiencies can be improved upon.
- Analyzed customer feedback data to identify trends in customer satisfaction levels.
- Investigated any incidents that occurred during delivery trips and took corrective actions when necessary.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Alerted personnel of road and weather hazards to minimize accidents and delays.
Courier
FedEx Express
Denver, CO
04.1994 - 03.1998
- Loaded and unloaded cargo from trucks, vans, and containers.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Ensured all packages were properly labeled and sealed.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Delivered items to residential addresses within specified time frames.
- Provided excellent customer service by answering questions about delivery status.
- Assessed size, weight, and special handling requirements of each package.
- Ensured compliance with federal regulations governing transportation of hazardous materials.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
- Operated pallet jacks to move large parcels across warehouses and facilities.
- Adhered to traffic laws while operating company vehicle according to DOT regulations.
- Responded quickly to emergency situations requiring immediate action.
- Coordinated parcel delivery using strong time management skills.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Checked and secured package loads before deliveries.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Communicated with dispatchers, management and colleagues to form lasting partnerships.
- Reported issues to supervisors resulting in increased customer satisfaction.
Education
Associate of Applied Science - Health And Fitness
Pinnacle Career Institute
Kansas City, MO05-2014
Skills
- Demand forecasting
- Stock Rotation
- Work Scheduling
- KPI Tracking
- Stock control
- Cost Control
- Logistics Coordination
- Staff Training
- Cycle counting
- Operations Management
- Warehouse Operations
- Cost Reduction
- SOP Writing
- Shipping coordination
- Delivery Scheduling
- Domestic Freight Management
- Documentation
- Materials Management
- Quality Control
- Forklift Operation
- Staff Management
- Vendor Management
- Order Management
- Inventory Management
- International Freight Management
- Shipping and receiving
- Incident Reporting
- Continuous Improvement
- Transportation Management
- Supply Chain Coordination
- Data Entry
- Shrinkage Control
- Inventory Reconciliation
- Shipment Tracking
- Service Coordination
- Global Supply Chain Management
- Distribution Coordination
- Workforce Management
- Price Structuring
- Professionalism
- Written Communication
- Reliability
- Adaptability
- Business Workflows
- Company Inventory Oversight
- Inventory Audits
- Logistics Integrations
- Relationship Building
- Procedure Development
- Problem-solving abilities
- Route Optimization
- Time Management
- Critical Thinking
- Rate negotiation
- Shipping cost reduction
- Operational Oversight
- Warehouse oversight
- Budget Administration
Affiliations
- Camping
- Fishing
- ATV / Dirt Bike
- Golf
- Football
- Baseball
- Basketball
- Weightlifting
Timeline
Inventory Control Manager
ATN International
08.2015 - 09.2024
Warehouse Manager
ATN International
08.2015 - 09.2024
Supply Chain Manager
Commnet Broadband
08.2015 - 09.2024
Dispatch Supervisor
FedEx Express
08.2003 - 07.2013
Dispatch Coordinator
FedEx Express
08.1998 - 07.2003
Courier
FedEx Express
04.1994 - 03.1998
Associate of Applied Science - Health And Fitness
Pinnacle Career Institute
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