Rick Howard
Orange Park,FL
Summary
Results-driven Regional Vice President with proven track record of high productivity and efficiency in task completion. Skilled in strategic planning, team leadership, and operational management. Excel at communication, problem-solving, and decision-making to drive business success.
Overview
25
25
years of professional experience
Work History
Regional Vice President
Variety Wholesalers
Henderson, NC
01.2021 - Current
- Conducted regular meetings with district managers to review performance and provide guidance.
- Managed recruitment activities to ensure adequate staffing levels within the region.
- Developed and implemented strategies to increase regional sales volume.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Coordinated efforts between regional offices to maximize efficiency gains.
- Provided guidance on operational issues such as pricing, inventory management, and product distribution.
District Manager
Variety Wholesalers
Henderson, NC
01.2017 - 01.2021
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Identified opportunities for process improvement across multiple locations within the district.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
- Coached, developed and motivated team to achieve revenue goals.
Store Manager
Variety Wholesalers
Henderson, NC
07.2011 - 01.2017
- Maintained accurate records of employee performance reviews.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Monitored inventory levels and placed orders to restock shelves.
- Created weekly work schedules for store personnel.
- Ensured compliance with safety regulations and company policies.
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Assistant Store Manager
Kmart, Sears Holding
Jacksonville, FL
09.1999 - 08.2011
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Ensured compliance with all safety regulations throughout the store premises.
- Organized weekly meetings with department heads to review progress on key objectives.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
Education
Associate of Business Administration -
University of North Florida
Jacksonville, FL01-2000
Skills
- Innovation and Creativity
- Business Forecasting
- Expense Control
- Implementation Management
- Budget Administration
- Staff Leadership
Accomplishments
- District Top Performer 4th place 2020
- 1st Place Sales Increase 2021, 2022, 2023
- Top RVP Performer 2021, 2023
- Top Net Profit #1 2021, 2022, 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Regional Vice President
Variety Wholesalers
01.2021 - Current
District Manager
Variety Wholesalers
01.2017 - 01.2021
Store Manager
Variety Wholesalers
07.2011 - 01.2017
Assistant Store Manager
Kmart, Sears Holding
09.1999 - 08.2011
Associate of Business Administration -
University of North Florida
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