Rick Jones
Palmetto,FL
Summary
Facilities and Workplace Operations professional with over 15 years managing multi-site retail, corporate campuses, and commercial properties. Proven success in reducing costs, driving operational efficiency, and ensuring compliance across large-scale environments. Skilled in vendor management, budgeting, preventative maintenance, and cross-functional leadership. Known for problem-solving, regulatory expertise, and delivering high-impact workplace solutions under pressure.
Overview
18
18
years of professional experience
Work History
Retail Service Operations Manager
The Irvine Company
09.2022 - 05.2025
- Managed day-to-day facilities operations for 8 retail shopping centers, ensuring brand and compliance standards
- Oversaw vendor contracts, relationships, and performance evaluations
- Managed multimillion-dollar budgets and led capital improvement projects
- Served as primary point of contact for City, County, and State agencies for regulatory compliance
- Conducted regular inspections and audits for safety, cleanliness, and operational standards
- Key Achievements:
- Implemented HVAC preventive maintenance program across all properties improving cost control and efficiency
- Managed capital projects including parking lot asphalt replacement, parking lot asphalt repaving, complete shopping center exterior painting, and fire/life safety upgrades
Assistant Facilities Manager
CBRE – Meta Account (Facebook)
01.2022 - 09.2022
- Led facilities operations team managing 1M+ sq ft campus with offices, labs, and retail spaces
- Managed full operational budget: accruals, variance analysis, and quarterly forecasting
- Delivered weekly executive operations reports covering engineering, janitorial, landscaping, and safety metrics
- Collaborated with Space Planning, Events, Security, Culinary, and Shipping for seamless workplace experience
- Conducted inspections ensuring audit readiness and regulatory compliance
- Key Achievements:
- Acted as interim Facilities Manager and interim Property Manager as needed
- Directed full decommissioning of a 20-building, 1M+ sq. ft campus (labs, offices, commercial tenants)
- Led COVID-19 response and recovery operations, including communication protocols and safe re-entry planning
- Supported large-scale public events (up to 8,000 attendees): Intern Night, Community Festivals, Kids Day @ Meta
Assistant Facilities Manager
Hines – Meta Account (Facebook)
02.2018 - 01.2022
- Led facilities operations team managing 1M+ sq ft campus with offices, labs, and retail spaces
- Managed full operational budget: accruals, variance analysis, and quarterly forecasting
- Delivered weekly executive operations reports covering engineering, janitorial, landscaping, and safety metrics
- Collaborated with Space Planning, Events, Security, Culinary, and Shipping for seamless workplace experience
- Conducted inspections ensuring audit readiness and regulatory compliance
- Key Achievements:
- Acted as interim Facilities Manager and interim Property Manager as needed
- Directed full decommissioning of a 20-building, 1M+ sq. ft campus (labs, offices, commercial tenants)
- Led COVID-19 response and recovery operations, including communication protocols and safe re-entry planning
- Supported large-scale public events (up to 8,000 attendees): Intern Night, Community Festivals, Kids Day @ Meta
Lead Facilities Coordinator
Autodesk
03.2016 - 02.2018
- Oversaw 300,000+ sq. ft facility across three high-rise buildings in SF Financial District
- Supervised workplace services team and acted as main liaison to building management
- Managed janitorial and vendor services with a focus on compliance and service quality
- Delivered workplace improvements, cost-saving initiatives
- Managed operations for events for up to 700 attendees
Lead Facilities Coordinator
Jones Lang LaSalle – Autodesk Account
05.2015 - 03.2016
- Managed operations and workplace services for Autodesk’s Pier 9 digital fabrication workshop, and office suites
- Served as liaison to SF Port Authority and coordinated with city/regional agencies
- Implemented city-backed waste management program resulting in zero contamination violations
- Conducted safety and compliance inspections and led vendor performance tracking
Soft Services Manager
Jones Lang LaSalle – Yahoo Account
06.2013 - 05.2015
- Directed workplace operations for Yahoo HQ, managing service, event, and maintenance teams
Lead Facilities Coordinator / Facilities Coordinator
Jones Lang LaSalle – Autodesk Account
08.2007 - 06.2013
- Supervised Facilities Coordinator Team, POC to Building Property Management, Vendor Management
Skills
- Facilities Operations & Maintenance
- Budgeting & Capital Planning
- Vendor & Contract Management
- Regulatory Compliance
- Preventative Maintenance Programs
- Workplace Services & Soft Services
- Project Management
- Team Leadership
- Event Facilities
- Safety & Audit Readiness
- Operational Efficiency
- Incident Management
Timeline
Retail Service Operations Manager
The Irvine Company
09.2022 - 05.2025
Assistant Facilities Manager
CBRE – Meta Account (Facebook)
01.2022 - 09.2022
Assistant Facilities Manager
Hines – Meta Account (Facebook)
02.2018 - 01.2022
Lead Facilities Coordinator
Autodesk
03.2016 - 02.2018
Lead Facilities Coordinator
Jones Lang LaSalle – Autodesk Account
05.2015 - 03.2016
Soft Services Manager
Jones Lang LaSalle – Yahoo Account
06.2013 - 05.2015
Lead Facilities Coordinator / Facilities Coordinator
Jones Lang LaSalle – Autodesk Account
08.2007 - 06.2013
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