Rick Kading

• Operated vehicles safely, ensuring timely transportation of customers.
• Conducted routine vehicle inspections, maintaining compliance with safety regulations.
• Assisted in training new drivers on best practices and route navigation.
• Implemented efficient loading techniques to maximize capacity and minimize delays.
• Delivered a high level of direct, courteous and professional customer service
• Pick up and return of customers between their homes and appointments on time, in a safe, clean and comfortable vehicle.
• Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

• Operated vehicles safely, adhering to all traffic regulations and safety protocols.
• Conducted routine vehicle inspections, ensuring compliance with maintenance standards and operational readiness.
• Managed timely pick ups and returns of customers, optimizing routes for efficiency and cost-effectiveness.
• Communicated effectively with dispatchers, providing updates on customer delivery status and any potential delays.
• Provided excellent customer service!

• Part of a select group of drivers promoted to handle a new aspect of the business which was to pick up and deliver Medical customers between their homes and appointments on time, in a safe, clean and comfortable vehicle,
• Delivered safe and efficient rides while adhering to local traffic laws and regulations.
• Navigated using GPS technology to optimize routes, reducing travel time for passengers.
• Communicated effectively with passengers to ensure a pleasant experience throughout the ride.
• Provided timely support in resolving passenger inquiries, enhancing overall customer satisfaction.

Performed in home support services for my brother James. Transportation responsibilities was my main focus. I became proficient using a cherry picker (hoist) to transfer patient from home to a medical bed to a wheelchair and to our retrofitted family van. Then to appointments and back home again. Under the guidance of a registered nurse, I also routinely serviced my brother"s trachea apparatus, shunt, feeding tube, depends, baths and maintained range of motion. It was an honor to learn and perform these duties.