Rick Krupinski
Williamstown,KY
Summary
Dynamic Site General Manager with extensive experience at Travel Centers of America, excelling in operations management and team leadership. Proven track record in enhancing efficiency and driving revenue growth through strategic training initiatives and problem resolution. Adept at fostering a culture of accountability while managing diverse teams to achieve high performance. One of the original members of the Blue Ribbon Safety Panel.
Overview
44
44
years of professional experience
Work History
Site General Manager
BP/Travel Centers of America
02.1982 - Current
- Assessed operational workflows to identify areas for improvement.
- Assisted in developing and implementing process enhancements.
- Collaborated with team members to ensure smooth daily operations.
- Supported inventory management through accurate record-keeping.
- Contributed to employee training initiatives for skill development.
- Learned key safety protocols and operational procedures.
- Engaged in problem-solving to address immediate operational challenges.
- Adapted quickly to changing priorities and tasks within the team.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Distric Manager
Travel Centers of America
06.2007 - 10.2019
- Oversaw district operations, ensuring compliance with corporate standards and policies.
- Developed and implemented training programs to enhance team performance and customer service skills.
- Analyzed sales data to identify trends, driving strategic initiatives for revenue growth.
- Collaborated with regional managers to optimize resource allocation and improve operational efficiency.
- Mentored district staff, fostering a culture of accountability and continuous improvement.
- Supervised various locations, enforcing high-quality standards of operation.
Site General Manager
Travel Centers of America
02.2004 - 06.2007
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
Shop Specialist
Travel Centers of America
11.2000 - 09.2003
- Streamlined operational workflows to enhance efficiency and reduce turnaround times.
- Analyzed data trends to identify areas for process improvement across departments.
- Oversaw compliance with regulatory standards, ensuring adherence across operations.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and coaching
- Team leadership
Timeline
Distric Manager
Travel Centers of America
06.2007 - 10.2019
Site General Manager
Travel Centers of America
02.2004 - 06.2007
Shop Specialist
Travel Centers of America
11.2000 - 09.2003
Site General Manager
BP/Travel Centers of America
02.1982 - Current
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