Rick Langley
Cocoa,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
HR Manager
Beverages for Friends Dba Playalinda Brewing Company
10.2024 - Current
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Creation and implementation of Company handbook.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Instrumental in the integration of over 100 employees into a new company.
HR Generalist
Playalinda Brewing Company
11.2022 - 10.2024
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Administered employee benefits programs and assisted with open enrollment.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Detailed ACA tracking for over 65 employees
- Improved office efficiency by effectively managing internal communications and correspondence.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Reduced employee turnover by creating a comprehensive onboarding program for new hires.
- Improved organizational culture and morale through the implementation of employee engagement initiatives.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
HR Generalist/Recruitment Specialist
Eckler's Automotive
05.2020 - 10.2022
- Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust talent pool.
- Interviewed candidates and conducted background checks and verification.
- Conducted phone interviews to assess applicants’ relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure excellent hiring experience.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
- Weekly pay roll of over 250 employees
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
- Conducted candidate interviews and performed background checks and verification.
- Created all digital on-boarding process to extend reach of our hiring to remote candidates.
- Worked closely with training specialist to create and implement all remote training program for over 50 new employees.
- Worked on special HR projects to promote and enhance services offered.
Warehouse Associate
Various Places
06.2018 - 04.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Guest Service Manager
Chipotle Grill
09.2017 - 12.2019
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of 15 service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Monitored inventory levels and placed orders to replenish stock.
- Maintained records of service transactions and customer feedback for future reference.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Warehouse Supervisor
RockPointe Logistics
05.2013 - 04.2014
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Operated warehouse material handling equipment correctly to move loads.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Used warehouse management software to reconcile daily inventory.
- Kept detailed records of inventories and merchandise inventory transactions.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Lead team of over 70 employees to successfully fulfill over 4,000 daily orders.
Warehouse Manager
Webb Mason
09.2008 - 03.2014
- Managed, and successfully orchestrated quarterly kitting projects of over 1,000 orders equaling over $500,000.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Helped create processes and procedures to ensure timeliness and accuracy of orders and shipments for companies such as Camping World, Irwin Tools, Nike, Harley Davidson and others
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Worked closely with project manager to implement and carryout successful transition of other large business into facility both physically and systematically
Education
High School Diploma -
East Aurora High School
Aurora, IL05.1996
Skills
- Employee and Applicant Assessment
- Payroll (ADP, Paychex Flex, Toast)
- Performance Management
- Microsoft Office/Google Docs
- Policy enforcement
- Compensation and benefits
- Employment law compliance
- Organizational development/management
- Benefits administration
- Compensation management
- Leadership development
- Workers' compensation
- Retention strategies
- Employee relations
Timeline
HR Manager
Beverages for Friends Dba Playalinda Brewing Company
10.2024 - Current
HR Generalist
Playalinda Brewing Company
11.2022 - 10.2024
HR Generalist/Recruitment Specialist
Eckler's Automotive
05.2020 - 10.2022
Warehouse Associate
Various Places
06.2018 - 04.2020
Guest Service Manager
Chipotle Grill
09.2017 - 12.2019
Warehouse Supervisor
RockPointe Logistics
05.2013 - 04.2014
Warehouse Manager
Webb Mason
09.2008 - 03.2014
High School Diploma -
East Aurora High School
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