Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver
Rick Lynch

Rick Lynch

Sacramento,Ca

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

19
19
years of professional experience

Work History

Owner & Operating Partner

Big O Tires & Service
Healdsburg, CA
06.2015 - 07.2020
  • Managed day-to-day business operations.
  • Consulted with customers to assess their needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls, and improve operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses, and attract new customers.
  • Monitored market conditions to set accurate product pricing, and take advantage of emerging trends.
  • Trained and developed team members to build human capital.
  • Conducted target market research to discover customer needs, and analyze competitor trends.
  • Used knowledge of market trends to create value-added solutions, resulting in a significant increase in revenues.
  • Generated revenues yearly, and effectively capitalized on industry growth.
  • Led startup and creation of operational procedures and workflow planning.
  • Managed daily operations of business, including hiring and training staff.
  • Conducted performance reviews for employees on a regular basis.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.

Parts Director

Hansel Auto Group
Santa Rosa, CA
02.2001 - 01.2014
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Developed and implemented new procedures for improving inventory control and reducing the time required to locate parts by modifying part numbers and locations.
  • Analyzed sales trends to follow the demands of customers and in-shop needs.
  • Monitored and evaluated supplier performance to maintain the quality of parts.
  • Located new vendors with better costs per unit, and set up favorable terms and pricing structures to reduce company expenses.
  • Developed and maintained a knowledgeable and productive team of employees.
  • Supervised shipping and handling operations.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time, and maintained high standards of accuracy.
  • Oversaw daily operations, as well as shipping and handling processes.
  • Operated warehouse material-handling equipment correctly to move loads.
  • Recorded information, shortages, and discrepancies are kept current and accurate.

Education

High School Diploma -

Santa Rosa High
Santa Rosa, CA
06-1986

Skills

  • Management Team Leadership
  • Coaching and mentoring
  • Budget management
  • Process improvement
  • Workflow planning
  • Customer service
  • Sales forecasting
  • Team building
  • Operational efficiency
  • Performance reviews
  • Process development
  • Conflict resolution
  • Inventory management
  • Cost control

Timeline

Owner & Operating Partner

Big O Tires & Service
06.2015 - 07.2020

Parts Director

Hansel Auto Group
02.2001 - 01.2014

High School Diploma -

Santa Rosa High

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Rick Lynch