- Opened and closed showroom six days a week. Includes balancing cash drawer, credit card processing, total daily sales, gross profit of each sale, and closing ratio.
- Directed operations staff by providing guidance, training, including product knowledge meetings, sales closing techniques, and support in order to meet company objectives.
- Worked with Sales Manager and Warehouse Manager daily to resolve any maintenance or warranty claims.
- Maintained accurate inventory records to track stock levels and minimize costs. Placed special orders and replenished inventory.
- Established effective relationships with vendors to negotiate pricing and secure products that are in demand.
- Placement of all weekly and monthly advertisements with print, TV, social media, and our website.
- Decided placement of all items to be displayed and how. Priced all items, including accessories and accent pieces.
- Having worked in every aspect of the furniture industry, I filled in wherever needed: sales, warehouse, delivery and installation, repairs, etc.
Sales Manager and Warehouse Manager | 01/1993 - 04/1998
St. Lucie Discount Furniture - Fort Pierce, FL.
- Provided support to six sales associates, including product knowledge training, assisting in closing sales, and leading team meetings.
- Collaborated with 20+ manufacturers' representatives to determine the best products to carry for our current market and clientele.
- Responsible for inventory control, incoming and outgoing, in-store pick-ups, assigning daily duties to warehouse personnel, routing, and scheduling deliveries.
- Resolving any maintenance issues reported with delivery trucks.
Sales Associate | 06/1989 - 01/1993
St. Lucie Discount Furniture - Fort Pierce FL.
- Meet and greet customers to identify their needs and wants when purchasing furniture to furnish a single room, up to an entire home.
- Built a strong client base by assisting customers in determining which furniture best suits their needs, wants, budget, and available time frame.
Delivery and Installation Associate | 04/1986 -06-1989
St. Lucie Discount Furniture - Fort Pierce FL.
- Delivered and installed and assembled bedroom, living room, and dining room furniture.
- Conducted all repairs on furniture as needed.
- Routed and scheduled delivery day and time windows with customers.
- Basic maintenance on delivery trucks.