RICK MCNEAL

Assist purchasers and sellers, provide great customer service in helping them buy or sell their home by using the mls, providing them great customer service and follow up through the entire process and getting answers to all their questions along the way to ensure they make it to the closing table.

• Worked with prospects to help them understand the home buying process, qualify them by finding the right location, floorplan and homesite for them and explain mortgage process with DSLD Mortgage
• Follow up and follow through with all prospects until closing
• Schedule closings and times with closing attorney's office.

• Worked with prospects to help them understand the home buying process, qualify them by finding the right location, floorplan and homesite for them and explain mortgage process with DHI
• Follow up and follow through with all prospects, current buyers and outside agents
• Keep model home, specs and community clean and ready for business daily
• Keep MLS listings up to date with good descriptions and information to get leads from them
• Meet with and communicate with builder in community to get updates on each home and work together to keep community looking good and insure things are correct.

• Keep all MLS listings of homes for sale up to date with great descriptions and comments to gain leads from them
• Answer all calls and emails from new prospects and agents with buyers
• Find the correct homes and qualifying buyers
• Follow up and follow through with buyers, sellers and other agents.

• Responsible for all communities assigned to me. Keeping the community clean and all signs displayed and updated. Providing Customer Service to prospects by qualify them, showing correct floorplans to match their needs and wants, following up weekly to ensure them make it to the closing table.
• Scheduling all closings and getting updates from the lenders.
• Work with builder to ensure things are on track and correct updates and given to buyers.

• Ensure all company direction and current promotions are being followed
• Ensure agents are following up with all prospects and current buyers
• Contact outside agents and visit brokerages to promote communities and plan events
• Perform current market analysis to insure current pricing and features are correct for each location
• Report to Sales Manager on any issues, plan promotions and set regional goals
• Work with prospects to help them understand the home buying process, qualify them by find the right location, floorplan and homesite for them and explain mortgage process
• Follow up and follow through with all prospects, current buyers and outside agents
• Keep model home, specs and community clean and ready for business daily
• Keep MLS listings up to date with good descriptions and information to get leads from them
• Meet with and communicate with buyer in community to get and give updates on each home and work together to keep community looking good.

• Hired, trained and managed 50+ associates and 5 assistant managers
• Responsible for a deli, Wendy's restaurant, subway restaurant, and 35 fueling stations making sure store conditions were ready for business daily
• Also responsible for Inventory, profit and loss, performance evaluations, coaching, mentoring, training plans, store resets, loss prevention, customer service, planning and conducting store meetings and enforcing disciplinary actions.

• Hired, trained and managed 500+ associates, 8 Assistant Managers and 2 Co
• Managers in 5 different locations
• Responsible for total store conditions,
• Inventory, profit and loss, performance evaluations, coaching, motivation, mentoring, resets, loss prevention, customer service, goal planning, conducting store meetings and enforcing disciplinary actions
• Became a training store in 1999 to help train new assistant and co-managers for other stores
• Became a set up manager to help prepare new stores in 2002