Summary
Overview
Work History
Education
Skills
Timeline
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Rick Miles

Stockton,CA

Summary

Self-directed professional with the ability to meet deadlines and quotas under minimal supervision. Served as an ambassador to key distributors to promote product placement. Results-driven professional in the wholesale and manufacturing sales field, known for high productivity and efficient task completion. Specialize in client relationship management, strategic selling techniques, and market trend analysis. Excel in communication, negotiation, and problem-solving to achieve sales targets, and drive revenue growth.

Overview

30
30
years of professional experience

Work History

Retail Account Representative

Liggett Vector Brands
Morrisville, NC
11.2023 - 02.2025
  • Responsible for developing and maintaining relationships with assigned retail accounts.
  • Promote and sell a portfolio of tobacco products, meeting or exceeding sales targets and quotas
  • Conduct regular store visits to assess product placement, merchandising, and compliance with branding guidelines.
  • Collaborate with internal teams to execute promotional campaigns, and resolve account issues.
  • Track and report sales data, market conditions, and competitor activities using CRM tools or designated systems.
  • Stayed on top of changes in company offerings and policies by remaining in frequent contact with service, inventory management and technical personnel.
  • Developed and maintained relationships with key retailers in assigned territory.
  • Responded promptly to inquiries from retailers regarding product specifications or other issues.

Business Development Executive

Phillips & King
Moorpark, CA
11.2018 - 10.2023
  • Responsible for the California and Pacific Northwest territory.
  • Educate customers on the flavor and taste profile of tobacco products.
  • Introduce new products and maintain existing products in both chain and independent accounts.
  • Develop relationships with buyers and store owners.
  • Use P.O.S.
  • To maximize visibility at the store level.
  • Collaborate with distributors and their sales force.
  • Effectively execute multi-state sales drives.
  • Established strong relationships with key decision makers within client organizations.
  • Researched customer feedback regarding products and services offered by the organization.
  • Replenished and arranged items to maintain appearance.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Collaborated with sales team members to identify target markets and develop sales strategies.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Represented the organization at conferences and trade shows.

Area Sales Manager

Inter-Continental Cigars
Miramar, FL
08.2015 - 07.2018
  • Fostered trust-driven connections within distributor and retail networks.
  • Established new accounts throughout Northern California.
  • Exceeded quotas for new product placement.
  • Conduct field promotion activities and events.
  • Manage and respond to customer inquiries regarding organizational initiatives.
  • Effectively increased the market share and visibility of ICG products within the assigned territory.
  • Consistently meet and exceed call quotas.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Attended trade shows, conferences, and industry events to network and promote products.

Territory Manager

Commonwealth Altadis
Fort Lauderdale, FL
11.2009 - 07.2015
  • Provide support and guidance to fellow team members.
  • Mentor and train new Territory Managers.
  • Promoted goodwill among the team with friendly competition for introductions and distributions.
  • Exceeded sales quotas on a weekly and quarterly basis for new product placement.
  • Consistently ranked as a top salesperson.
  • Leverage previous working relationships with customers to increase sales.
  • Demonstrated ability to effectively expedite the call cycle in minimal time.
  • Effectively increased the market share and visibility of Commonwealth Brands in the assigned territory.
  • Consistently meet and exceed call quotas.
  • Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Met or exceeded established targets for revenue growth month over month.

Regional Account Manager

Thanasi Foods
Boulder, CO
11.2008 - 07.2009
  • Account Manager for California, and other areas within the western region.
  • Managed broker teams within Southern and Northern California.
  • Presented the product line to major chains, independent stores, and distributors.
  • Increased distribution through developing relationships with direct sales distributors.
  • Worked directly with the sales force to educate them on the product and assist in promotional events.
  • Provide company and brand representation at regional trade shows.
  • Achieved the highest rank in the multi-state placement drive.
  • Resolved customer complaints regarding product quality, delivery timelines, or service issues.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Coordinated successful account management efforts with front-line team members.
  • Participated in trade shows, conferences, and other events to promote brand awareness in the region.

Senior Sales Consultant

Core-Mark International
Sacramento, CA
03.2008 - 11.2008
  • Responsible for product placement.
  • Manage and develop accounts.
  • Responsible for identifying leads and generating new accounts.
  • Lead the team in monthly promotions.
  • Listened to customer needs to identify and recommend best products and services.
  • Implemented innovative approaches for enhancing customer engagement throughout the life cycle of a sale.
  • Built relationships with key clients through regular meetings and follow-up calls.
  • Coached junior sales consultants on best practices for generating leads, negotiating deals and closing sales.

Sales Representative

Southern Wine & Spirits
Union City, CA
07.2003 - 01.2008
  • Responsible for account management with a client base of over 80 accounts.
  • Developed clients' wine lists and drink menus, with emphasis on key products.
  • Organized and facilitated promotional events for both clients and distributors.
  • Utilized time management skills to ensure attention to both on- and off-premise liquor sales establishments, including liquor stores, bars, nightclubs, and restaurants.
  • Work closely with distributors to ensure key product placements.
  • Develop strategies within the organization to promote and introduce new products to accounts.
  • Maintained direct contact with owners, decision makers, and executives.
  • Responsible for the training and development of other sales representatives.
  • Consistently obtained the highest sales quotas for the team.
  • Use a variety of networking and prospecting strategies to generate new accounts.
  • Work with chain retailers to ensure product placement consistency.
  • Educate customers on wine and spirits, including special offers and promotions.
  • Responsible for reviewing retail displays to ensure compliance with distributor surveys.
  • Achieved 100 Case Club for C.K. Mondavi and Top Stone Cellars.
  • Skyy Vodka sales contest winner during each year of employment.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Coordinated with other departments to ensure timely delivery of orders.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Created detailed reports on daily, weekly, and monthly sales activity.

Sales Consultant

Core-Mark International
Sacramento, CA
05.1995 - 06.2003
  • Market a diverse selection of products, including tobacco, snack items, and sundries.
  • Work closely with buyers to ensure that products suit customers' needs.
  • Developed customers' sales plans.
  • Supervised and trained merchandisers.
  • Generated $1 million in sales monthly.
  • Consistently achieved top sales rankings.
  • Responsible for the training and development of other sales representatives.

Education

High School Diploma -

Edison High School
Stockton , CA
06-1984

Skills

  • Customer relationship management
  • Sales forecasting
  • Visual merchandising
  • Market analysis
  • Promotional strategy
  • Inventory management

Timeline

Retail Account Representative

Liggett Vector Brands
11.2023 - 02.2025

Business Development Executive

Phillips & King
11.2018 - 10.2023

Area Sales Manager

Inter-Continental Cigars
08.2015 - 07.2018

Territory Manager

Commonwealth Altadis
11.2009 - 07.2015

Regional Account Manager

Thanasi Foods
11.2008 - 07.2009

Senior Sales Consultant

Core-Mark International
03.2008 - 11.2008

Sales Representative

Southern Wine & Spirits
07.2003 - 01.2008

Sales Consultant

Core-Mark International
05.1995 - 06.2003

High School Diploma -

Edison High School

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Rick Miles