Rick Moore
Littleton,CO
Summary
Dynamic Senior Treasury Management Implementation and Onboarding leader with over 10 years of experience driving complex commercial banking and fintech implementations, including ACH, wires, RDC, Zelle, Positive Pay, and digital banking platforms. Recognized as a senior escalation point, effectively coordinating cross-functional delivery while enhancing risk and entitlement controls for Commercial and Corporate clients. Expertise in leading onboarding initiatives, streamlining workflows, mentoring specialists, and elevating client experiences through clear communication and structured training. Renowned for strong business acumen and fostering collaborative partnerships with Relationship Managers, Treasury Sales, Operations, Technology, Risk, and Product teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Global Treasury Management Onboarding Project Manager
U.S. Bank
Denver, CO
01.2024 - 05.2025
- Led end-to-end onboarding and implementation for Commercial and Corporate Banking clients, coordinating entitlement structures, dual-control setups, ACH/wire limits, complex file and transmission testing, and digital banking configurations.
- Served as senior point of contact during onboarding, managing escalations, coordinating cross-functional handoffs, and ensuring readiness for transition to servicing teams.
- Developed training materials, client guides, and internal documentation to support onboarding, product adoption, and operational readiness.
- Directed testing and cutover activities for ACH, wires, RDC, Positive Pay, and reporting services, ensuring onboarding accuracy, platform stability, and risk alignment prior to go-live.
- Created project schedules, documentation, and training materials to support all go-live activities.
- Completed mandatory e-learning programs covering Ethics & Compliance, BSA, AML, KYC, and Cybersecurity awareness.
Client Integration Specialist (Contract)
Rose International (Contract for U.S. Bank)
Denver, CO
09.2023 - 01.2024
- Supported large-scale “Repapering” initiative, converting legacy Treasury Management and Business DDA agreements to new bank contracts, ensuring regulatory and documentation accuracy.
- Collaborated with internal teams and vendors to troubleshoot and resolve platform issues, providing structured issue-resolution reporting to leadership.
- Utilized U.S. Bank’s online banking interface, core systems, Pep+, and Treasury Management Implementation Gateway to support onboarding, entitlement validation, and KYC documentation.
- Supported technical requirements gathering for digital banking onboarding, coordinating requirements, testing, and go-live execution.
Senior Product Consultant
FISERV
Remote
10.2017 - 08.2022
- Supported large financial institutions with digital banking and commercial payments initiatives, serving as an SME for platform implementation, client onboarding, and regulatory compliance.
- Partnered with cross-functional teams to deliver fintech solutions across payment processing, risk management, and digital channel optimization.
- Led troubleshooting and performance reviews to drive continuous improvement across digital platforms.
- Facilitated training and onboarding via Webex/Teams, improving digital channel adoption and performance.
- Researched and troubleshot payment applications and conducted connectivity testing between client-facing interfaces and back-end systems.
- Supported compliance initiatives through documentation and monthly KPI/SLA reviews.
- Completed mandatory training in BSA, AML, KYC, and cybersecurity.
Senior Migration Consultant
The RWC Group (Contract for UMB Bank)
Remote
05.2015 - 09.2017
- Executed end-to-end migration of legacy treasury clients to enhanced digital platforms.
- Led troubleshooting and file testing across ACH/NACHA formats and Positive Pay transmissions.
- Guided end-users through the full migration lifecycle, analyzing, formatting, and testing ACH custom and NACHA files, validating Positive Pay transmissions, and ensuring successful file integration prior to go-live; delivered client training sessions via Webex.
- Developed procedural documentation and conducted weekly migration stand-ups to ensure transparent communication of platform health and project status.
- Managed concurrent onboarding projects for commercial clients, delivering treasury services and digital channel enhancements.
Account Executive
Superior Press
Remote
03.2014 - 11.2014
- Exceeded management expectations by generating new business relationships through local government and commercial banking events.
- Fostered collaborative partnerships with team members, product managers, sales, implementation, and bankers for sales coaching and best practices.
- Partnered with product and operations managers to respond to RFPs and RFIs, driving expansion into new market opportunities.
Education
Master of Science - Organizational Leadership – Project Leadership & Management
Regis University
Denver, CO01-2018
Bachelor of Science - Business Administration – Organizational Communication
Regis University
Denver, CO01-2005
Skills
- Treasury Management Services & Digital Banking Platforms
- Treasury Onboarding & Implementation Leadership
- Entitlement Design, Dual Controls & Approval Workflows
- Risk, Compliance & Audit Readiness (BSA, AML, KYC, NACHA)
- Senior Escalation Management & Issue Resolution
- Cross-Functional Partnership & Client Experience Excellence
- Project Planning, UAT Coordination & Go-Live Execution
- Web-Based Training, Documentation & Client Education
- Process Improvement, SOP Development & Workflow Standardization
- Team Coaching, Training & Readiness Assessments
- Project planning and development
- Project scheduling
- Schedule management
- Staff management
- Work flow planning
- Budgeting and forecasting
- Project estimation and bidding
- Budget control
- Project scope analysis
- Cost control
- Conflict management
- Data analysis
- Purchasing and procurement
- Productivity improvement
- Agile methodology
- Data review
- Inventory control
- Technical support
- Construction management
- Logistics management
- Budget preparation
- Budget administration
- Customer relations specialist
- Performance evaluations
- Project regulations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Project Leadership & Management -
Graduate Certificate, Project Management
Additional Experience
- Senior Migration Specialist / Team Lead – The RWC Group (Contract for Wells Fargo) 01/2011 – 11/2012
- AVP, Treasury Management & Merchant Sales Consultant – Vectra Bank Colorado 05/2005 – 01/2010
Languages
English
Full Professional
Timeline
Global Treasury Management Onboarding Project Manager
U.S. Bank
01.2024 - 05.2025
Client Integration Specialist (Contract)
Rose International (Contract for U.S. Bank)
09.2023 - 01.2024
Senior Product Consultant
FISERV
10.2017 - 08.2022
Senior Migration Consultant
The RWC Group (Contract for UMB Bank)
05.2015 - 09.2017
Account Executive
Superior Press
03.2014 - 11.2014
Bachelor of Science - Business Administration – Organizational Communication
Regis University
Master of Science - Organizational Leadership – Project Leadership & Management
Regis University