Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Intern

Rick Netterwald

Hospitality / Beverage Cocktail Mgmt.
Statesville,NC

Summary

Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver.

Reliable individual proudly offering 20 plus years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.

Communicative hospitality management individual maintaining bar and service area in optimal condition. Proficient in bar operations, supply ordering, mixology, invoice generation and order fulfillment. Independent with collaborative leadership principles and thoughtful motivation strategies.

Overview

34
34
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Bar Manager Cocktail Director

Standard Oyster Bar
Hickory, NC
04.2016 - Current
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Consulted with managers to organize special events and promotions.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled $Amount cash on daily basis, which built trustworthiness and loyalty with owners.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.

Bartender Shift Manager Mixologist

Rock Barn Golf & Spa
Conover, NC
09.2014 - Current
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Served high customer volumes during special events, nights and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Taught employees bar sales techniques, resulting in higher profits.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Set up glassware, liquor and other necessary supplies for special events.

Bartender Shift Manager

Old Hickory Station
Hickory, NC
07.2013 - 09.2016
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Served high customer volumes during special events, nights and weekends.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Updated drink menu with creative cocktails, contemporary wines and craft beers.

Bar Manager

Table 220 Bistro
Hickory, N.c.
11.2007 - 03.2011
  • Closed out cash register and prepared cashier report at close of business.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Consulted with managers to organize special events and promotions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled $Amount cash on daily basis, which built trustworthiness and loyalty with owners.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Checked ID cards and verified bar guests were of legal age.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.

Mgmt.staff

Catawba Country Club
Newton, NC
04.1991 - 01.2004
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Collaborated with team members to achieve target results.
  • Worked with customers to understand needs and provide excellent service.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team-building activities to enhance working relationships.
  • Monitored company inventory to keep stock levels and databases updated.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.

Education

Yes - Political Science

Mitchell Community College
Statesville, NC
06.2022 - Current

Political Science / Minor Economics - Political Science

U.N.C.C.
Charlotte, NC
05.2022 - Current

Skills

Mixology expertise

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Accomplishments

  • Documented and resolved various issues which led to positive outcomes.
  • Resolved product issue through consumer testing.
  • Supervised team of up to 25 staff members.

Certification

First Aid/CPR Certified

Interests

Basketball live music blues classic rock

Timeline

Yes - Political Science

Mitchell Community College
06.2022 - Current

Political Science / Minor Economics - Political Science

U.N.C.C.
05.2022 - Current

Bar Manager Cocktail Director

Standard Oyster Bar
04.2016 - Current

Bartender Shift Manager Mixologist

Rock Barn Golf & Spa
09.2014 - Current

Bartender Shift Manager

Old Hickory Station
07.2013 - 09.2016

Bar Manager

Table 220 Bistro
11.2007 - 03.2011

Mgmt.staff

Catawba Country Club
04.1991 - 01.2004

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Rick NetterwaldHospitality / Beverage Cocktail Mgmt.