Dynamic professional with strong administrative and management capabilities, delivering measurable results in customer service environments. Over several years, demonstrated success in enhancing operational efficiency and team performance.
Work History
Vice President
A.R.E. INVESTMENTS, INC.
Negotiated commercial lease and sales contracts to achieve favorable terms.
Administered office and retail leases, managing database and expense tracking.
Oversaw development of residential subdivisions and company facilities, ensuring project success.
Directed daily operations, optimizing workflow and resource allocation.
Identified opportunities for enhancing business process flows and productivity.
Property Manager/Leasing Administrator
WEBB COMPANIES
Oversaw management and leasing of diverse office, retail, and industrial properties exceeding 1M square feet in Charleston, WV and Lexington, KY.
Maintained positive landlord-tenant relationships by ensuring clear communication and prompt dispute resolution.
Managed lease agreements from inception to termination, ensuring regulatory compliance and protecting stakeholder interests.
Resolved tenant concerns effectively to enhance overall satisfaction and retention.
Conducted final move-out walk-throughs with tenants to identify necessary repairs.
Assistant Vice President
DAIN CORPORATION
Directed management of limited partnership portfolios across Charleston, Greenville, and Asheville, generating annual revenues of $3.6 million.
Supervised $1 million capital improvement program, ensuring timely execution and budget adherence.
Coordinated complete redesign of 5.5-acre office site in downtown Atlanta valued at $3.5 million.
Led redevelopment of 160K sq. ft. office facility in Nashville with a $2 million improvement project.
Oversaw management of 480K sq. ft. commercial portfolio in Atlanta, including Dain’s 25-story tower.
Implemented pro-forma design studies and negotiated lease agreements to optimize project outcomes.
Directed architectural firms to establish new corporate image while upgrading existing offices.
Cultivated high-performance culture by setting expectations and providing feedback on team contributions.
Portfolio/Facility Manager
CB RICHARD ELLIS/TRAMMELL CROW COMPANY
Managed Bank of America retail locations, ATMs, and major facilities in Georgia.
Negotiated and administered commercial leases to optimize occupancy.
Compiled and billed pass-thru operating expenses and taxes for accurate financial reporting.
Maintained daily tenant and customer communication to address concerns promptly.
Oversaw accounts receivable and payable to ensure financial accuracy.
Managed bank’s real estate assets, encompassing operational, financial, and administrative functions.
Prepared monthly variance reports and implemented necessary corrections to align with budget projections.
Conducted inspections of facility grounds and systems to ensure compliance with safety regulations.
Facility Manager
LINCOLN PROPERTY COMPANY
Compiled invoices and created lease abstracts to ensure accurate financial documentation.
Supervised construction projects while coordinating personnel across multiple sites.
Scheduled maintenance and repairs, conducting semi-annual site inspections for compliance.
Analyzed operating statements, implementing corrections to achieve financial targets.
Managed customer assets exceeding $250 million through strategic oversight for performance optimization.
Oversaw transition of Bank of America account to Trammell Crow Company.
Documented acquisition of Trammell Crow by CB Richard Ellis during management of Bank of America account.
Delivered nearly 10 years of dedicated service on Bank of America account, fostering strong client relationships.
Senior Property Manager
CARY-PICK REALTY, INC.
Managed diverse office, retail, and multi-family properties to optimize operations.
Negotiated and administered lease contracts, including ground leases for office and retail spaces.
Established company policies and procedures to enhance operational standards.
Supervised personnel in real estate management division, ensuring effective team performance.
Maintained accurate records of property transactions, including leases, renewals, and terminations.
Reduced vacancy rates through targeted marketing strategies attracting quality tenants.
Streamlined property management processes for enhanced efficiency and cost savings.
Coordinated with legal counsel to resolve complex tenant disputes, safeguarding owner interests.
Education
Bachelors - Business Administration
Auburn University
Auburn, AL
08-1974
Skills
Team leadership
Relationship building
Decision-making
Critical thinking
Client relationship building
Account management
Operations management
Customer service
Documentation and reporting
Negotiation and persuasion
Contract negotiation
Budget oversight
Accomplishments
Licensed Commercial Pilot; Airplane, Single and Multiengine Land; Instrument Airplane; Type Ratings, Lear 25 and 35, Cessna Citation X.
Highlights Of Professional Experience
CB RICHARD ELLIS/TRAMMELL CROW COMPANY, Atlanta, GA, Portfolio/Facility Manager, Managed Bank of America retail locations, ATMs and major facilities in Georgia., Negotiated and administered commercial leases., Compiled and billed pass-thru operating expenses and taxes., Maintained daily contact with tenants/customers and established direct line of communication., Managed accounts receivable and payable., Managed bank’s real estate assets including all operational, financial and administrative functions., Prepared monthly variance reports and implemented corrections when necessary to coincide with budget projections., Prepared capital improvement requests and scheduled same.
LINCOLN PROPERTY COMPANY, Atlanta, GA, Facility Manager, Created lease abstracts and compiled invoices., Supervised and coordinated construction projects and personnel assigned to various sites., Scheduled and coordinated all maintenance and repairs including semi-annual site inspections., Analyzed operating statements and implemented corrections where necessary to achieve goals., Controlled and managed $250+ M of customer assets.
CARY-PICK REALTY, INC., Auburn, AL, Senior Property Manager, Managed various office, retail and multi-family properties., Negotiated and administered office and retail lease contracts including ground leases., Established policies and procedures for the company., Supervised personnel within real estate management division.
A.R.E. INVESTMENTS, INC., Auburn, AL, Vice President, Negotiated commercial lease and sales contracts., Administered office and retail leases including database, pass-thru expenses and payables., Managed development of residential subdivisions and company owned office and retail facilities., Directed daily operations of company.
WEBB COMPANIES, Lexington, KY, Property Manager/Leasing Administrator, Directed operation, management and leasing of various office, retail and industrial properties in Charleston, WV and Lexington, KY with a total area in excess of 1M square feet.
DAIN CORPORATION, Minneapolis, MN, Assistant Vice President, Directed management of limited partnership portfolios in Charleston, SC, Greenville, SC and Asheville, NC with total annual revenues of $3.6 million., Managed and supervised attendant $1 million capital improvement program., Redeveloped and modernized 5.5 acre office site consisting of 290K sq. ft. in downtown Atlanta, GA., Successfully coordinated a complete exterior/interior redesign of the project valued at $3.5 million., Implemented pro-forma/conceptual design studies, lease negotiations and administration of same., Supervised management of 480K sq. ft. commercial portfolio in Atlanta, GA including Dain’s 25 story tower in Minneapolis., Redeveloped 160K sq. ft. office facility in Nashville, TN with attendant capital improvement project of $2 million., Managed and directed the upgrading of existing offices and acquisition of new sites for sister company Dain Bosworth, Inc., a regional investment banking firm., Negotiated and administered lease agreements., Directed architectural and design firms to establish a new corporate image and standard.
Military Service
U.S. Air Force, Combat Controller - Honorable Discharge
Timeline
Vice President
A.R.E. INVESTMENTS, INC.
Property Manager/Leasing Administrator
WEBB COMPANIES
Assistant Vice President
DAIN CORPORATION
Portfolio/Facility Manager
CB RICHARD ELLIS/TRAMMELL CROW COMPANY
Facility Manager
LINCOLN PROPERTY COMPANY
Senior Property Manager
CARY-PICK REALTY, INC.
Bachelors - Business Administration
Auburn University
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