Rick Ramirez

Fiber Splicing & Installation:

• Perform fiber optic splicing, fusion, and termination for new installations, maintenance, and repairs of telecommunications networks.
• Prepare and splice fiber cables, including ribbon and single-mode fiber, in accordance with company standards and industry best practices.
• Install fiber optic cable, splice enclosures, and other related components at job sites.
• Conduct fiber optic testing and troubleshooting, ensuring optimal performance and minimal signal loss.

Maintenance & Repair:

• Troubleshoot and repair fiber optic cables and systems to restore service or improve performance.
• Perform routine maintenance checks on fiber optic installations to ensure continued functionality and identify potential issues before they occur.
• Test fiber optic systems using OTDR, power meters, and other diagnostic tools.

Documentation & Reporting:

• Complete daily work logs, documenting splicing activities, materials used, test results, and any issues encountered.
• Ensure that all fiber optic splicing work is accurately documented and compliant with company standards and customer requirements.
• Submit completed work orders and reports to project managers or supervisors in a timely manner.

Safety & Compliance:

• Adhere to all safety protocols, including the use of personal protective equipment (PPE) and safe handling of fiber optic cables and equipment.
• Follow industry safety standards and company policies to ensure a safe working environment.
• Participate in safety meetings and training sessions as required.
• Team Collaboration & Customer Interaction:
• Collaborate with other technicians, engineers, and project managers to complete fiber optic installation and repair projects on time and within budget.
• Communicate with customers, providing updates on the status of their projects and ensuring all requirements are met.
• Provide assistance and guidance to less experienced technicians when needed.

• Installed wiring, cabling and networking hardware on customer premises as well as out in the field! Splicing fiber optic cables with counts of 24, 48, 72, 216 and 432 fibers. As well as all copper cables from small 100 to large 1600 count cables.
• Read blueprints and schematics to correctly place equipment.
• Researched and recommended network and data communications hardware and software.
• Able to work alone
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Applied effective time management techniques to meet tight deadlines.
• Managed time efficiently in order to complete all tasks within deadlines.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• I work independently at our customer’s homes and businesses as a trusted expertinstalling the latest technology for high-speed broadband, Wi-Fi, and voice services.
• You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work.
• I was responsible for putting in a new line, climbing a ladder or simply plugging in and activating a wifi network
• Top Skills familiarity in
  • Coax
• • Fiber optic cable
• • fiber splicing
• Cat 5e -6
• • network troubleshooting
• Attack work
• Pole climbing
• Adhere to detail on outside and inside wiring
• Working outside in the elements
• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Answering customer questions about the company, products, or services
• Resolving customer complaints
• Directing customers to the right department
• Taking orders or processing payments
• Making changes to customers' account
• Addressing billing concerns
• Keeping records of customer interactions
• Selling products and services