Versatile and results-driven leader with a proven track record at RAD Detail, WAG Car Wash, Legacy Church, and Faith Christian Family Church. adept in operations management and fostering strong customer relationships. Skilled in hiring and team development, demonstrating exceptional communication and organizational abilities.
I have excelled in customer service for over 20 years always seeking to answer as many needs as possible in whatever our business or ministry focus has been.
I work hard, and desire to accomplish my assignments with accuracy and punctuality.
Overview
23
23
years of professional experience
Work History
Owner Operator
Wash and Go Car Wash
01.2023 - Current
Managed day-to-day business operations.
Maintenance and Repair Equipment.
Replenish Quarter machines.
Make Bank Deposits
Handel All Bills and Expenses
Owner Operator
RAD Detail
10.2022 - Current
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Kept all building areas and equipment functional and well-organized to promote business performance.
Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Executive Pastor Clovis Campus
Legacy Church
03.2021 - 10.2022
Oversaw major building projects, ensuring timely completion while staying within budget constraints.
Built strong relationships with community partners to expand the church''s local impact and support network.
Developed a comprehensive volunteer program to encourage member involvement in various ministries.
Provided compassionate pastoral care for individuals experiencing personal crises or seeking spiritual guidance through counseling sessions and prayer support.
Mentored emerging leaders within the church body by providing training resources and personal guidance.
Coordinated and spearheaded programs to increase church members' service throughout community.
Volunteered at church-sponsored outreach events.
Authored sermons, speeches and other religious materials.
Revitalized underperforming ministries by assessing current challenges, determining potential solutions, and implementing necessary changes.
Associate Pastor
Faith Christian Family Church
04.2010 - 03.2021
Led programs such as study, fellowship, and service opportunities.
Conducted home visits to offer prayerful support during times of crisis or illness, demonstrating compassion towards those in need.
Delivered dynamic sermons that effectively communicated biblical truths while addressing contemporary issues faced by today''s Christians.
Developed small group curriculums to encourage deeper relationships and spiritual growth within the congregation.
Officiated special services such as weddings, funerals, baptisms, and nursing home services.
Fostered strong partnerships with local organizations by participating in joint community service projects aimed at improving quality of life for residents.
Provided pastoral counseling to individuals seeking guidance on personal or relationship issues, promoting emotional well-being within the congregation.
Managed volunteer teams for various ministries, ensuring effective use of resources and talents.
Streamlined administrative processes for more efficient communication between church staff and congregation members.
Expanded opportunities for leadership development within the congregation through workshops and training sessions.
Facilitated weekly Bible studies aimed at deepening understanding of Scripture while fostering a supportive learning environment.
Championed diversity and inclusion within the church by promoting open dialogue and inclusive programming.
Provided spiritual and administrative leadership to church and managed daily operations.
Authored sermons, speeches and other religious materials.
Interacted with local community, building relationships with civic organizations and other churches.
Coordinated and spearheaded programs to increase church members' service throughout community.
Provided spiritual care through visitation, counseling, and prayer.
Coordinated special events such as baptisms, weddings, and funerals, providing pastoral care during significant moments in congregants'' lives.
Owner Operator
Raney Lawn Care
01.2002 - 04.2010
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Developed business plan, processes and procedures to provide superior Lawn Care to customers.
Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Fostered strong professional network and partnership building skills to connect with quality leads.
Dropped and hooked trailers and changed configuration of equipment.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
High School Diploma -
Perryton High School
Perryton, TX
05-1987
Skills
Operations management
Documentation and reporting
Hiring
Business planning
Timeline
Owner Operator
Wash and Go Car Wash
01.2023 - Current
Owner Operator
RAD Detail
10.2022 - Current
Executive Pastor Clovis Campus
Legacy Church
03.2021 - 10.2022
Associate Pastor
Faith Christian Family Church
04.2010 - 03.2021
Owner Operator
Raney Lawn Care
01.2002 - 04.2010
High School Diploma -
Perryton High School
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