Ricky Reese Jr
Marcus Hook,PA
Summary
- Proven sales expert with a track record of boosting revenue by over 20% at Magic Car Wash through exceptional customer relationship building and persuasive sales strategies. Adept at multitasking and adaptability, consistently meeting targets. Skilled in negotiation and teamwork, ensuring customer satisfaction and long-term business growth.
- Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
- Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
- Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
- Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
- Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
- Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
20
20
years of professional experience
Work History
Salesman
Magic Car Wash
2010.12 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Also took the manager role when needed be and closed up the carwash if needed be.
- Have done more then was my part at the job to make sure the place succeded and didnt slow down.
Countertop Installer
Apollo Kitchen & Bath
2005.08 - 2008.04
- Developed strong relationships with suppliers, securing high-quality materials at competitive prices.
- Followed specifications for installing new or replacing damaged tile.
- Expanded the company''s service offerings by staying up-to-date on industry trends and adapting installation techniques to accommodate new materials and methods.
- Contributed to company growth by offering expert advice on trending countertop styles and materials to potential clients.
- Assisted in the selection of appropriate materials, ensuring long-lasting and visually appealing countertops for clients.
- Maintained a safe working environment with proper use of tools, equipment, and personal protective gear.
- Provided exceptional customer service, addressing any concerns or issues during the installation process.
- Increased company revenue by consistently meeting target quotas for installations per month.
- Played an integral role in achieving positive client testimonials through meticulous attention to detail during the entire installation process.
- Enhanced customer satisfaction by providing precise and efficient countertop installation services.
- Collaborated with team members to complete complex countertop installations in a timely manner.
- Resolved challenging situations through effective problem-solving skills while adhering to strict deadlines and budget limitations.
- Minimized material waste by accurately calculating required quantities for each project and repurposing leftover pieces whenever possible.
- Supported sales teams in generating leads through product demonstrations at trade shows and industry events.
- Conducted regular maintenance checks on tools and equipment, ensuring optimal performance during installations.
- Trained new employees on proper installation techniques, safety protocols, and company standards to ensure consistent quality across all projects.
- Spearheaded continuous improvement initiatives within the team by sharing best practices and collaborating on innovative solutions for common challenges faced during installations.
- Conducted thorough consultations with clients to determine their specific needs and preferences for countertop designs.
- Reduced project completion time by effectively managing tasks and prioritizing deadlines.
- Streamlined the installation process by maintaining accurate records of measurements, materials used, and project timelines.
- Improved overall project quality by carefully measuring and cutting materials according to client specifications.
- Determined and implemented best layout to achieve desired patterns for tile installation based on job site parameters.
- Prepared for new installations and repair work by removing original materials and debris.
- Removed old tile, grout and adhesive using chisels and scrapers to clean surface carefully and prepare for new installation.
- Used power wet saws and tile cutters to cut tiles to specifications for projects.
- Completed accurate, well-aligned and straight work according to job specifications.
- Used safe lifting, equipment and behavioral practices.
- Used schematic diagrams to plan work.
- I loved working at this job never missed a day working here didnt feel like work. It was me and my best friend going out in a box van and scribing the counter tops and installing them.
- would of loved to still be there but just they had to go out of business not once but twice.
Grounds Keeper
LawnCroft Cementary
2004.06 - 2005.08
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Helped set up the preps for the Funeral services that were due that day.
- Removed all things that were left on the graves to long and made sure the graves were looking sharp.
Education
High School Diploma -
Mount Pleasant High School
Wilmington, DE06.2004
Skills
- Sales and marketing strategies
- Customer Relationship Building
- Sales strategy development
- Upselling and Cross Selling
- Customer Service
- Sales expertise
- Product and Service Sales
- Negotiation Tactics
- Sales consultation
- Product Promotions
- Cash Handling
- Active Listening
- Time Management
- Teamwork and Collaboration
- Opening and closing procedures
- Problem-Solving
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Self Motivation
- Goal Setting
- Continuous Improvement
- Adaptability
Timeline
Salesman
Magic Car Wash
2010.12 - Current
Countertop Installer
Apollo Kitchen & Bath
2005.08 - 2008.04
Grounds Keeper
LawnCroft Cementary
2004.06 - 2005.08
High School Diploma -
Mount Pleasant High School
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