Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rick Renteria

Cibolo,TX

Summary

Customer-centric Vendor Relationship Manager with 12+ years in vendor management and network strategy. Expert in contract negotiations, procurement, and leading vendor selection and service expansions. Strategic thinker balancing cost, quality, and flexibility with strong data driven decision making acumen and highly effective key stakeholder communication skills. Project management experienced, thrives in fast-paced environments, and open to global travel

Overview

18
18
years of professional experience

Work History

Associate Director of Vendor Management

AT&T
03.2020 - Current
  • Managed vendor performance to maximize profitability and achieve financial objectives.
  • Created reports, presentations and other materials for executive staff.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Built and managed processes for tracking and monitoring department performance.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Led teams of up to [Number] personnel, supervising daily performance as well as training and improvement plans.
  • Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
  • Assisted senior leadership in managing all aspects of operations.

Senior Vendor Manager

AT&T
01.2011 - 03.2020
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Negotiated and executed contracts on behalf of department.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Managed vendor performance to maximize profitability and achieve financial objectives.
  • Created reports, presentations and other materials for executive staff.

Senior Process & Quality Manager

AT&T
08.2007 - 01.2011
  • Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Provided observations, took measurements, and performed tests at various stages according to quality control plan.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

Associate of Science - Business Management

San Antonio College
San Antonio, TX

BBA - Business Management

The University of Texas At San Antonio
San Antonio, TX

Skills

  • Strategic leadership
  • Fiscal oversight
  • Strategic & Tactical Planning
  • Executive Communications
  • Coaching & Development
  • Data Driven Decision Making
  • Analytical
  • Relationship Management
  • Process Improvement
  • Regulatory Compliance

Languages

Spanish
English

Timeline

Associate Director of Vendor Management

AT&T
03.2020 - Current

Senior Vendor Manager

AT&T
01.2011 - 03.2020

Senior Process & Quality Manager

AT&T
08.2007 - 01.2011

Associate of Science - Business Management

San Antonio College

BBA - Business Management

The University of Texas At San Antonio

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