Rick Reyes

• Generated over $600,000 in RV sales within the first two months of employment.
• Enhanced customer satisfaction through personalized service and product recommendations while listening to their needs.
• Collaborated with team members to achieve sales goals and improve store performance.
• Trained new associates on sales techniques and product knowledge to ensure consistency.
• Demonstrated in-depth knowledge of RV inventory, specs, and add-ons to support customer needs and promote informed purchasing decisions.
• Performed customer walk throughs of recreational vehicles and demonstrate functionality of features.
• Facilitate in beginning and closing of deals.
• Managed end-to-end sales process in partnership with finance and service departments, driving revenue through strategic upselling of products and add-ons.
• Demonstrated strong communication skills via email, phone, and in-person interactions to ensure exceptional customer satisfaction throughout the entire sales process.

• Have a set territory to travel to and visit stores on a weekly basis, as well as maintaining a company card for expenses and travel
• Generate new incremental sales and business relationships to expand territory to other retailers and maximize company profit
• Maximize inventory and change out promotions and build new displays for each location
• Train and assist in new skills development to sales floor employees
• Work B2B and B2C sales for new products and handle payments
• Process deals and operations in CRM and management software while handling approvals
• Demo new products and have a superb understanding and knowledge of all products
• Exceed daily, weekly, and monthly sales quotas and send reports

• Greet and actively listen to customers based on their needs and wants
• Train new sales employees on closing deals and product knowledge
• Work with CRM to process and complete sales with leads and follow-ups and assigning leads
• Ensuring efficient coordination and communication among key stakeholders such as finance, legal, and commercial departments to secure necessary endorsements and approvals.
• Ensure efficient coordination between key stakeholders in the deal process and communication
• Review financial strategies and deal proposals to assess opportunities and compliance and maintain operational standards to increase efficiency
• Travel to company events nationwide for product knowledge
• Top 15% of sales in the district
• Demonstrate vehicle functionality with accurate and up-to-date knowledge
• Create, follow up, and close B2B and B2C sales
• Well rounded and adaptable to objections and changes in order to meet sales quotas
• Able to build rapport and provide exceptional experience to earn trust, loyalty and repeatable customers

• Be able to analyze individuals wants and personality to best fit their needs
• Maintained high professionalism with strong customer service skills
• Use CRM system for B2C and B2B sales
• Handle legal documents to provide to customers
• Have confidence in my work and capabilities to better succeed personally and to help the company succeed
• Have a positive and energetic personality to create excellent rapport with clients
• Have independent responsibility for company assets over $40,000
• Strategically negotiate with clients to surpass company sales goals
• Provide insight on new products and product features.

Promoted to a management position within two months of employment

• Direct, train, and supervise employees engaged in sales, inventory taking and reconciling cash receipts
• Conduct sales meetings with employees, while discussing quarterly reviews and suggesting merchandise ideas to improve store numbers
• Maximize profits through creation and maintenance of good loans
• Control debt and expenses through proper cash management, all while adhering to corporate policies
• Have an understanding of multiple products to appropriately convey each items unique attributes
• Overcome objections and try understanding each individuals needs
• Negotiate pricing and collect payments from customers
• Ensure proper merchandise stock level, through issuing solid and purposeful loans that benefit the company.

• Top five percent in sales in the district for consecutive months
• Creating a welcoming environment for customers
• Understanding and delivering knowledge of multiple items to customers
• Assist clients with knowledgeable support and answers
• Provided guidance for my team members and staff
• Resolve customer complaints and provide solutions.