Ricardo Romero
Refurb Manager
Hialeah,FL
Summary
Dynamic Refurbishment Manager at Dent Wizard with a proven track record in inventory management and employee training. Enhanced operational efficiency through data analysis and quality control, achieving significant cost reductions. Adept at fostering teamwork and driving performance improvements, ensuring high-quality product delivery and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Refurbishment Manager
Dent Wizard
Miramar
08.2022 - Current
- Streamlined processing of incoming returns and sourced supplies to guarantee high-quality product delivery.
- Conducted employee performance reviews with targeted feedback and coaching for continuous improvement.
- Assessed invoice trends and inventory data, supporting informed business strategy adjustments.
Inventory Manager
High Tech Locksmiths
Miramar
10.2019 - 08.2022
- Coordinated efficient processing, serialization, stocking, pulling, and shipping of incoming and outgoing inventory while leading a team of 7 employees.
- Monitored and reported on key inventory performance indicators to senior management regularly.
- Collaborated with other departments to coordinate supply chain activities and optimize production schedules.
- Created reports on inventory levels, trends, costs, deliveries. for upper management review.
- Participated in annual physical inventories.
- Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
- Developed and enforced inventory control policies and procedures to ensure compliance and operational efficiency.
- Identified opportunities to reduce cost and improve productivity.
- Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
- Optimized warehouse layout to improve stock retrieval times and maximize storage space.
- Developed and executed inventory reduction strategies, improving operational efficiency.
- Trained and developed staff on proper receiving, processing and stocking procedures.
- Utilized warehouse management systems software (Sphere) for tracking products from receipt through shipment.
Office Supervisor Of The Refurb Division
High Tech Locksmiths
Las Vegas
01.2018 - 09.2019
- Managed refurbishment of keys, improving quality and operational effectiveness.
Processed incoming returns promptly to enhance customer satisfaction.
Oversaw 2 employees, driving performance through effective leadership. - Managed office inventory and placed new supply orders.
- Recruited, interviewed and selected employees to fill vacant roles.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Office Supervisor Of The Refurb Division
High Tech Locksmiths
Portland
11.2015 - 12.2017
- Handled incoming returns, refurbished keys, and supervised 3 employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed office inventory and placed new supply orders.
- Recruited, interviewed and selected employees to fill vacant roles.
- Maintained inventory of office supplies by ordering materials as needed.
- Conducted regular audits of departmental operations to identify areas for improvement.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Automotive Key Technician
High Tech Locksmiths
San Antonio/Austin
08.2006 - 10.2015
- Serviced Carmax 7152 in San Antonio and Carmax 7154 in Austin, along with two satellite stores.
Established and maintained COD customer market with approximately 20 dealerships and buy here pay here lots.
Managed service operations for all Jordan Ford locations in San Antonio. - Maintained, tested and repaired key equipment to ensure proper functioning.
- Trained other technicians on how to operate and maintain the keys system.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
Edison High School
San Antonio, TX06-1995
Skills
- Inventory management
- Supply chain coordination
- Performance assessment
- Data analysis
- Warehouse optimization
- Quality control
- Employee training
- Customer service
- Cost reduction
- Adaptability
- Good judgment
Timeline
Refurbishment Manager
Dent Wizard
08.2022 - Current
Inventory Manager
High Tech Locksmiths
10.2019 - 08.2022
Office Supervisor Of The Refurb Division
High Tech Locksmiths
01.2018 - 09.2019
Office Supervisor Of The Refurb Division
High Tech Locksmiths
11.2015 - 12.2017
Automotive Key Technician
High Tech Locksmiths
08.2006 - 10.2015
High School Diploma -
Edison High School
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