Rick Sanon
Gardner,MA
Summary
Accomplished sales professional with over a decade of experience driving revenue growth in competitive markets. Known for building strong client relationships and tailoring strategic sales initiatives that consistently exceed targets, this results-driven leader leverages exceptional communication and negotiation skills to identify and capture new business opportunities. Adept at analyzing market trends and deploying innovative strategies, they excel in both team leadership and individual performance. Committed to excellence and customer satisfaction, they have a proven track record of transforming challenges into opportunities while fostering long-term partnerships that drive sustainable growth.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Comcast
12.2019 - Current
- Showing a commitment to excellent customer service and detail
- Consistently exceeded monthly goals by 25 to 30%
- Outgoing and detail-oriented proficient at building and maintaining professional relationships
- Achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts
- Excellent interpersonal, analytical and organizational skills
- Assist with the Hiring, training, motivating, and advise a team of sales representatives
Business Sales Representative
Comcast
03.2017 - 05.2019
- Managed approximately 30 incoming calls, emails, and faxes per day from customers, ensuring timely and effective follow-up and support.
- Exceeded quarterly sales targets by 25%, contributing to an overall annual revenue growth of 30%.
- Increased new customer acquisition by 50% within one year through targeted prospecting and relationship building.
- Maintained a 95% client retention rate over two years by delivering exceptional customer service and tailored solutions.
- Utilized CRM systems to streamline the sales pipeline, reducing customer acquisition costs by 15% while improving lead conversion rates.
- Conducted in-depth market research and strategic planning that resulted in a 40% increase in sales opportunities.
Sales Representative
Comcast
04.2015 - 12.2017
- Boosted monthly sales volume by 35% within six months through targeted outreach and strategic account management.
- Implemented a customer outreach program that generated an average of 80 new qualified leads per month, increasing conversion rates by 18%.
- Reduced average lead response time from 18 hours to under 4 hours, significantly enhancing customer satisfaction.
- Launched a referral initiative that increased high-quality leads by 50%, contributing an additional $25,000 in annual revenue.
- Trained and mentored 8 junior sales representatives, which improved overall team performance metrics by 30% and reduced onboarding time by 20%.
- Optimized territory management strategies, resulting in a 25% increase in market penetration in previously underperforming regions.
Education
Associate of Applied Business - business
Bunker Hill College
Boston, MA01.2010
High School -
Milton High School
Milton, MA01-2004
Skills
- Proficient in Outlook Communication
- Lead generation
- Microsoft Powerpoint
- Microsoft Word
- Technology sales
- Customer service
Microsoft Excel
- Senior leadership
- Salesforce
- Business-to-Business Expertise
- Customer relationship management (CRM)
- Problem-solving
- Team leadership
- Team motivation
Accomplishments
- Consistently exceeded quarterly and annual sales targets by an average of 25%.
- Developed and executed innovative sales strategies that boosted overall revenue by 30%.
- Received multiple “Salesperson of the Year” awards for outstanding performance and leadership.
- Built and maintained strong client relationships, achieving a 95% client retention rate.
- Mentored and coached a high-performing sales team, increasing team productivity by 40%.
- Pioneered market entry initiatives that grew the customer base by 50%.
- Leveraged data-driven insights to optimize the sales pipeline and improve conversion rates by 20%.
- Cultivated strategic partnerships that enhanced product offerings and elevated brand recognition.
- Spearheaded cross-functional collaborations that streamlined the sales process
Additional Information
Dependable, bilingual worker who Combines strong communication skills, reliability, hard work, and attention to detail to enhance performance and increase work production.
Timeline
Assistant Manager
Comcast
12.2019 - Current
Business Sales Representative
Comcast
03.2017 - 05.2019
Sales Representative
Comcast
04.2015 - 12.2017
Associate of Applied Business - business
Bunker Hill College
High School -
Milton High School
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