Rick Stephens
Memphis,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Manager
Cafe Ole/Cooper's
02.2019 - 06.2025
- Accomplished multiple tasks within established timeframes.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Conducted weekly inventories of raw materials in the restaurant.
- Recorded inventory sales into organization's weekly sales report.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Bartender
Cafe Ole
11.2018 - 02.2019
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Adhered to state laws regarding alcoholic beverage services and customer regulations
Bartender
Minglewood Hall
07.2010 - 11.2018
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Set up glassware, liquor and other necessary supplies for special events.
Server
Brookhaven Pub & Grill
11.2002 - 11.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
White Station High School
Memphis, TNNo Degree - General Studies
Millsaps College
Jackson, MSNo Degree - General Studies
University of Memphis
Memphis, TNNo Degree - Architecture
Southwest Tennessee Community College
Memphis, TNSkills
- Staff Management
- Team Leadership
- Schedule Preparation
- Managing Operations and Efficiency
- Sales Reporting
- Inventory Control
Timeline
Manager
Cafe Ole/Cooper's
02.2019 - 06.2025
Bartender
Cafe Ole
11.2018 - 02.2019
Bartender
Minglewood Hall
07.2010 - 11.2018
Server
Brookhaven Pub & Grill
11.2002 - 11.2018
No Degree - General Studies
Millsaps College
No Degree - General Studies
University of Memphis
No Degree - Architecture
Southwest Tennessee Community College
High School Diploma -
White Station High School
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