Bluebeam
Rick TAYLOR
Operations Manager
Gladewater,TX
Summary
Seasoned Operations Manager and talented leader with 44 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
44
44
years of professional experience
Work History
Operations Manager
Russell And Sons Construction
Longview, TX
01.2008 - Current
- Supervised daily operations of multi-million dollar Mining operation.
- Supervised daily operations of multi-million dollar civil construction operation.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Operated all types of heavy equipment in civil and Mining operations.
- Stabilized dirt and rock in different soil conditions across Texas and Louisiana for civil and Mining projects.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Devised processes to boost long-term business success and increase profit levels.
- Raised heavy equipment component accuracy by creating new automated tracking method.
- Led improvement initiatives to advance operational efficiencies and increase revenue
- Partnered with vendors and suppliers to effectively manage and budget.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviewed shift reports to understand current numbers and trends.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
- Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Promoted positive customer experience through day-to-day supervision and management of remote facility.
- Supervised 40-60 employees on rotating shift, overseeing efficiency of heavy equipment and customer needs.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
- Eased team transitions and new employee orientation through effective training and development.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Managed daily operations of earth moving organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Managed, trained and motivated foreman and heavy equipment operators to continuously improve knowledge and abilities in construction field.
- Directed strategic workforce planning, performance management, and benefits administration.
- Supervised daily operations of multi-million dollar construction operation.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
- Worked directly with maintenance managers, and service department to brainstorm, discuss strategy and mitigate heavy equipment down time issues.
- Reported issues to higher management with great detail, resulting in corrective measures being implemented.
- Assisted with marketing strategy creation and advertising initiatives to better promote services to public.
- Built loyal account base and long-term business relationships with essential infrastructure energy accounts.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Teamed with safety department to create organization's mission and vision statements.
- Spearheaded department training to enhance employee performance and boost employee productivity
Construction Site Superintendent
Russell And Sons
Longview , TX
02.1996 - 01.2008
- Responsible for managing projects generating up to $6MM in annual revenues from wide range of construction and mining support applications
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Developed work schedules for team members to maximize shift coverage.
- Initiated onsite safety program and properly trained team members to decrease injuries.
- Enhanced communication between construction management and personnel to facilitate smooth project completion.
- Delivered reports to construction manager to detail project updates and likely completion dates, noting delays and causes.
- Troubleshot issues to keep machinery and tools operational.
- Identified and eliminated safety risks through additional training.
- Evaluated team member strengths and assigned tasks based upon expertise and background.
- Liaised with subcontractors regarding work progress.
- Provided onsite training to help develop employee skills.
- Resolved issues among team members to keep employees on task.
- Trained new team members on site policies and procedures.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Implemented best practices and safe operating procedures.
- Worked with personnel and managers to meet strict timelines.
- Prioritized and delegated workload based on available materials.
- Oversaw personnel safety and efforts at work site.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Assisted managers in interviewing and selecting new workers.
- Coordinated site investigations, documented issues and escalated to executive teams.
Education
No Degree - Welding Technology
Carl Sandburg College
Galesburg, IL02.1982
Skills
- Corporate Partnerships
- Finance and Accounting Oversight
- Staff Training
- Onboarding and Orientation
- Inventory Management
- Customer Service
- Operation Monitoring
- Team Leadership
- Logistics Oversight
- Performance Monitoring and Evaluation
- Problem Anticipation and Resolution
- Policy Development and Enforcement
- Program Optimization
- Planning and Implementation
- Department Oversight
- Stakeholder Relations
- Labor Relations
- Focus and Follow-Through
- Administrative Management
- Management Training
- Mathematical Calculation and Reasoning
- Maintaining Compliance
- Workflow Optimization
- Staff Management
- Process Improvement Strategies
- Employee Motivation
- Recruiting and Hiring
- MS Office
- Multi-Unit Operations Management
- Client Relations
- Cultural Awareness
- Interdepartmental Collaboration
- Delegating Work Assignments
- Establishing Vision
- Corporate Communications
- Needs Assessment
- Solution Development
- Interviewing and Prescreening
- Payroll Administration and Timekeeping
- Policies and Procedures Implementation
- Management Information Systems
- Database Maintenance
- Inventory Tracking and Management
- Managing Fleet Vehicles
- Instructing Users
- Operational Efficiency and Safety
- Corrective Actions
- Contractual Obligations
- Inspirational Leadership
- Diverse Programming
- Special Promotions Planning
- Business Forecasting
- Employee Assignments
- Incident Management
- Planned Equipment Constraints
- Process Development and Streamlining
- Materials Planning and Logistics
- Budgeting and Forecasting
- Market and Competitor Research
- Word Processing
- Systems Implementations
- Environmental Impact Management
- Product Transportation
- Logistics
- Project Development
- Contract Review and Recommendations
- Building and Facility Management
- Originality and Creativity
- Business Leadership
- Human Resources Oversight
- Sales Promotion
Accomplishments
- Promoted to Operations Manager after 15 years with the company.
- Successfully competed multi Million dollar jobs by optimization of the job scope and processes.
- Pioneered team of 5 in the development of HPI (Human Performance Improvement) development and implantation into current company culture .
- Modernized equipment tracking and management with the use of Microsoft Excel to develop equipment component tracking spreadsheets that update and forecast through view point daily time sheet hours.
- Collaborated with team of 4 in the modernized development of electronic time sheet.
- Managed team of 15 job site foreman with 40-60 employees.
- Operated farm and Construction equipment over the course of 30 years in civil and mining operations.
Software
Microsoft
Deltek ComputerEase
View Point
Fleetwatcher
Smart Dirt
AGTEK
Certification
- Texas Driver's License
- MSHA Surface Certified
- OSHA Certified
- First Aid Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Fishing
Hunting
Dirt Track Racing
Languages
English
Full Professional
Quote
Never put off until tomorrow what you can get done today.
Timeline
Operations Manager
Russell And Sons Construction
01.2008 - Current
Construction Site Superintendent
Russell And Sons
02.1996 - 01.2008
No Degree - Welding Technology
Carl Sandburg College
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