Rick Uptagraw
Albuquerque
Summary
Dynamic Merchandise Associate at Swire Coca-Cola with a proven track record in visual merchandising and effective cash management. Leveraged strong communication skills to enhance customer satisfaction and streamline inventory processes, contributing to a well-organized retail environment. Recognized for implementing planogram execution that improved merchandise presentation and reduced shrink.
Professional merchandise specialist with strong experience in inventory management, visual merchandising, and customer service. Proven track record in driving sales and optimizing product placement to enhance shopper experience. Reliable team player focused on collaboration and adapting to evolving needs. Skilled in product displays, stock organization, and trend analysis to achieve impactful results.
Overview
10
10
years of professional experience
Work History
Merchandise Associate
Swire Coca-Cola
12.2024 - Current
- Assisted in restocking merchandise and maintaining organized displays.
- Collaborated with team members to ensure efficient inventory management.
- Supported customer inquiries by providing product information and recommendations.
- Utilized point-of-sale systems for processing sales transactions accurately.
- Participated in visual merchandising efforts to enhance store presentation.
- Learned safety protocols and operational procedures for merchandise handling.
- Monitored stock levels and reported discrepancies to management promptly.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Answered customer questions regarding store merchandise, department information, and pricing.
Farm Hand
Cedar View Farms
04.2021 - 11.2024
- Operated farm equipment for planting and harvesting crops efficiently.
- Assisted in maintaining livestock health through daily feeding and monitoring practices.
- Implemented safety protocols to ensure a secure working environment on the farm.
- Participated in soil preparation tasks, enhancing crop growth and yield quality.
- Supported seasonal crop management by identifying pests and applying effective treatments.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Recorded inventory of supplies, ensuring adequate stock levels for ongoing farming activities.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- Supported successful harvests through diligent planting, weeding, and pruning efforts.
Service Technician
Glacier Valley Ford
03.2020 - 05.2023
- Diagnosed and repaired malfunctioning equipment to restore operational efficiency.
- Conducted routine maintenance checks on machinery, ensuring optimal performance and safety compliance.
- Implemented preventive maintenance schedules, reducing downtime and enhancing productivity.
- Collaborated with team members to troubleshoot complex technical issues, improving resolution times.
- Trained junior technicians on best practices for repairs and maintenance procedures, fostering skill development.
- Streamlined workflow processes by introducing new tools and techniques, enhancing service delivery efficiency.
- Maintained accurate records of service activities and equipment status to support inventory management efforts.
- Developed training materials to improve technician onboarding processes, ensuring consistent knowledge transfer across the team.
- Explained diagnostic findings to customers and outlined repair or service options.
Apartment Maintenance Technician
Connie Rd App
10.2015 - 01.2021
- Conducted routine inspections of apartments and common areas to identify maintenance needs.
- Performed repairs on plumbing, electrical, and HVAC systems to ensure tenant satisfaction.
- Coordinated with vendors for specialized repairs and maintenance tasks as required.
- Developed preventative maintenance schedules to enhance property longevity.
- Responded promptly to emergency maintenance calls, ensuring minimal disruption for residents.
- Managed inventory of maintenance supplies to optimize resource allocation and reduce costs.
- Implemented process improvements that reduced response time for maintenance requests.
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Enhanced the apartment community''s curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
- Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
- Participated in emergency response efforts during inclement weather events or other unforeseen circumstances, providing rapid assistance in addressing damage or safety concerns throughout the property.
- Improved tenant satisfaction by promptly addressing and resolving maintenance concerns in a professional manner.
- Assisted in the training and development of new maintenance staff members, sharing best practices and technical knowledge to ensure consistent service levels across the team.
- Conducted regular inspections of apartments and common areas to identify necessary repairs and proactive maintenance tasks.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maximized equipment lifespan through proper care procedures such as lubrication, filter replacement, and adherence to manufacturer recommended maintenance schedules.
- Collaborated with outside contractors for larger scale projects, ensuring quality workmanship and adherence to project timelines.
- Increased energy efficiency within the apartment complex through regular monitoring of heating/cooling systems performance and implementing corrective measures when necessary.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Streamlined inventory management processes to maintain adequate stock levels of commonly used repair parts and supplies while minimizing waste and cost overruns.
- Supported safety with well-maintained grounds, parking lots and landscaping.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
- Installed and maintained security systems to reduce vulnerabilities, using cameras, locks and alarms.
- Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
- Followed preventive maintenance schedule to support building systems functionality.
- Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
- Performed preventive maintenance and repairs on various types of equipment.
- Reported issues to property manager so effective resolutions could be put into place.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Diagnosed and repaired complex mechanical and electrical systems.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Replaced worn or broken parts on machines and equipment.
- Installed and maintained plumbing and HVAC systems.
- Rewired and replaced faulty electrical components in equipment.
- Positively engaged with customers and maintained professional appearance as company representative.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Safely and effectively handled wide range of cleaning products and solutions.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Repaired and replaced pumps, valves and motors.
Education
High School Diploma -
Baraboo High School
Baraboo, WINo Degree - Fire Fighter 1 And 2
Matc
Madison, WISkills
- Retail experience
- Store organization
- Cash management
- Planogram execution
- Merchandise presentation
- Shrink reduction
- Visual merchandising
- Product rotation
- Cleaning procedures
- Merchandise movements
Timeline
Merchandise Associate
Swire Coca-Cola
12.2024 - Current
Farm Hand
Cedar View Farms
04.2021 - 11.2024
Service Technician
Glacier Valley Ford
03.2020 - 05.2023
Apartment Maintenance Technician
Connie Rd App
10.2015 - 01.2021
High School Diploma -
Baraboo High School
No Degree - Fire Fighter 1 And 2
Matc