Top-performer with 20 years of experience in the professional services industry. Expertise in sales and management, consistently delivering outstanding results. Skilled in transforming underperforming territories and operations. Committed to creating a progressive environment through tailored processes and focused strategies for a competitive edge and measurable outcomes.
Overview
16
16
years of professional experience
Work History
Senior Vice President of Sales & Marketing
ACCESS INSURANCE UNDERWRITER, LLC
West Palm Beach, FL
04.2023 - Current
Recruited to re-define and implement a new company direction.
Responsible for growing & delivering profitable Auto & Employee Benefits divisions
Increased Auto Insurance premium block by 100% in 18 months and achieved 100% client retention in employee benefits.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Identified product or service improvements by remaining current on industry trends, market activities and competitors.
Analyzed customer data to identify trends in order to optimize sales performance.
Identified potential business opportunities through research and analysis of industry trends.
Center Director
DEDICATED SENIOR MEDICAL CENTER
Greenacres, FL
04.2022 - 04.2023
Managed a medical team consisting of eight physicians and a supporting staff of 31 to attend to 26,000 patients annually.
Managed annual P&L of $21M, turning an estimated shortfall of $2.6M into profits exceeding $3.5M
Achieved the lowest medical loss ratio and top ten in membership growth.
Effectively elevated the medical center's ranking from 131 to Top 5 through transformative leadership, resulting in notable impact on culture and finance.
Led execution of community outreach initiatives aiming to develop growth strategies for the 2023 AEP open enrollment period.
Manager – Specialty Sales
BLUE CROSS BLUE SHIELD MICHIGAN
Detroit, MI
12.2017 - 03.2022
Directed State of Michigan's ancillary sales responsibilities.
Managed partnerships and developed successful sales and marketing strategies, consistently achieving or surpassing unit goals.
Ensured growth and retention by overseeing accounts as I managed executive relationships at the Small Business Association of Michigan, which has a membership base of 32,000.
Had active roles in leading teams in projects such as the 2021 Broker Bonus Program, the Implementation Credit Pilot Program, and Vlocity/One Source for Specialty Products, as well as other strategy-driven projects.
Partnered with senior leaders to establish strategic vision and execute it efficiently.
Initiated new projects resulting in increased productivity across all departments.
Collaborated with cross-functional teams to meet project deadlines and budgetary requirements.
Health Point Solutions Sales Executive
AON HEWITT, INC.
Cleveland, OH
10.2014 - 06.2017
Generated revenues surpassing $1 Million by marketing services exclusively to companies employing over 5,000 professionals.
Optimized cross-selling efforts, resulting in increased opportunities for a variety of health services.
Played a key role in expanding cross-selling efforts by contributing to the generation of prospects for various service offerings like Health & Welfare, Health & Benefits, Workday assignments and Communication services.
Partnered with Health Carriers and TPAs to devise innovative strategies that elevated customer experience while cutting down on claims and administrative expenditures for their fully insured as well as self-funded portfolios.
Specialty Sales Executive II
ANTHEM BLUE CROSS BLUE SHIELD OF OHIO
Cleveland, OH
01.2009 - 10.2014
Specialized in promoting and selling Dental, Vision, Life, and Disability products
Achieved multiple national sales rankings and recognized for leadership skills and sales results.
Demonstrated exceptional sales abilities by consistently achieving top national rankings three times between 2009 and 2014 for selling group disability insurance (membership & premium) across Anthem's entire network of 14 states.
Successfully guided President Leadership Council in gaining recognition for exceptional sales results and honing leadership abilities.
Created tailored disability plan for 32,000 United Transportation Union members, resulting in $15 million recurring revenue.
Education
Bachelor of Science – Human Resource Management -
UNIVERSITY OF SOUTH FLORIDA
Tampa, FL
Skills
Extensive knowledge of each client’s business models and challenges
Proficient with enrollment platform integration and Salesforce
Through understanding of underwriting and implementation procedures
Consulting style with superior negotiation skills
Conducted sales staff training focused on teams selling
Completed two-year certification course for Sandler Sales Training
Comfortable selling through and communicating directly with decision makers
Account management skills to develop long term relationships
Creative strategist
Understanding of how to prioritize projects and relationships to gain maximum efficiency