Rick Amp Lendore
Brooklyn,USA
Summary
Dynamic delivery driver with proven expertise at United Parcel Service, excelling in route planning and customer service. Recognized for enhancing customer satisfaction and efficiently managing inventory. Skilled in vehicle maintenance and safety compliance, consistently achieving operational excellence while fostering positive client relationships. Committed to delivering exceptional service and driving results.
Overview
38
38
years of professional experience
Work History
Delivery Driver **Rehired**
United Parcel Service
Brooklyn, NY
05.2018 - 10.2024
- Delivered a wide variety of items to different addresses through different route
- Followed routes & time schedule
- Loaded, unload, prepared, inspected & operated delivery vehicle
- Asked for feedback on preferred service & resolved customers complaints
- Collect payments
- Informed customers about new products & services
- Completed logs & reports
- Followed DOT regulations & safety standards
- Rehired
Caretaker / Cleaner
Kirklees Council
Huddersfield, England
04.2013 - 08.2017
- Arranged chairs & tables for meetings & cleared away afterwards
- Stored equipment & supplies safely
- Understood fire safety regulations, Health & Safety regulations, (COSHH) emergency procedures & the rules for evacuating the building
- Ensuring disable access to the building were clear & accessible
- Play grounds maintenance, & ground work
- Emergency cleaning of human deposits (vomit, excrement)
- Replacing consumables (soap, toilet rolls, hand towels)
- Replacing Lighting tubes / lamps
- Portable appliance testing
- Carried out repairs on broken windows, door locks, & unblocked drains
- Maintained the grounds by removing litter
- Weekly check on alarm & water
- Emptied waste bins or similar receptacles, transporting waste material to designated collection points.
- Swept floors with brushes or damp mops
- Mopped floors with wet damp mop
- Suctioned cleaning carpeted areas & spot cleaned carpets
- Used electrically powered polishing machines to scrub & polished floors
- Used electrical powered pick up machines
- Dusted, damp wiped, washed or polished furniture, ledges, window sills, external surfaces, of cupboards, shelves & fitment
- Replenished consumable items (soap, toilet rolls, paper towels)
- Cleaned toilets, urinals, hand basins, sinks, bath, showers & drinking fountains
- Used chemical agents when directed by Supervising Officer in charge of a deep clean
Delivery Driver
UPS
Brooklyn, New York
12.2001 - 08.2013
- Delivered a wide variety of items to different addresses through different route
- Followed routes & time schedule
- Loaded, unload, prepared, inspected & operated delivery vehicle
- Asked for feedback on preferred service & resolved customers complaints
- Collect payments
- Informed customers about new products & services
- Completed logs & reports
- Followed DOT regulations & safety standards
- Rehired
Stock Manager / Sales Associate
Gracious Homes
Manhattan, NY
05.1994 - 12.2001
- Maintained shipping & receiving of items
- Controlled levels of inventory doing physical count, & entered it in the data system
- Processed order’s & planned dispatching of items
- Made new areas for new items
- Scheduled equipment maintenance & replaced when required
- Ensured items are stocked correctly & safely
- Ensured high level of customer satisfaction through excellent sales service
- Welcomed customers to the store & answered their questions
- Assess customers needs & provide assistance & information on product
- Followed & achieved department sales goals
- Go the extra mile to drive sales
- Maintained in-stock & up dated when needed
- Followed up on special orders
- Actively seek out customers in store
- Remained knowledgeable on products & discussed available options
- Handled returns of merchandise
- Teamed up with co-workers to ensure proper customer service
- Comply with inventory control procedures
- Suggested ways to improve sales (e.g. planning marketing activities, changing the stores design)
- Promoted
Stockroom Manager
Solace Strategy Solutions LTD
Huddersfield, England
03.1987 - 04.1994
- Maintained shipping & receiving of items
- Controlled levels of inventory doing physical count, & entered it in the data system
- Processed order’s & planned dispatching of items
- Made new areas for new items
- Scheduled equipment maintenance & replaced when required
- Ensured items are stocked correctly & safely
Education
No Degree - Physical Therapy
Huddersfield Technical Collage
Huddersfield, England09-1986
Skills
- Route planning
- Vehicle maintenance
- Customer service
- Payment collection
- Safety compliance
- Inventory management
Skills
- Distribution Operation
Timeline
Delivery Driver **Rehired**
United Parcel Service
05.2018 - 10.2024
Caretaker / Cleaner
Kirklees Council
04.2013 - 08.2017
Delivery Driver
UPS
12.2001 - 08.2013
Stock Manager / Sales Associate
Gracious Homes
05.1994 - 12.2001
Stockroom Manager
Solace Strategy Solutions LTD
03.1987 - 04.1994
No Degree - Physical Therapy
Huddersfield Technical Collage
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