Rick Anthony Miranda Suaso
La Ceiba,HN
Summary
Hardworking, dependable employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Able to work under pressure and very responsible.
Overview
9
9
years of professional experience
Work History
Transportation Driver
Cayos Cochinos Tours
03.2023 - 09.2023
- Checked in with dispatch service and updated with current location.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Informed management of daily activities by updating logs with mileage and delivery information.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Customer Service Representative
Tiendas El Compadre
10.2022 - 03.2023
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
Military Police Soldier
Honduras Naval Force
01.2015 - 05.2022
- Secured and protected military property, assets, and personnel.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Operated and maintained armored vehicles.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Executed search and seizure operations in strict accordance with applicable laws and regulations.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
Education
High School Diploma -
Instituto Honduras
Jonesville, Roatan05.2014
No Degree -
C.E.B Jose Santos Guardiola
Punta Gorda, Honduras04.2013
Skills
- Security management
- Weapons training
- Defensive Tactics
- Excellent customer service
- Fast Learner
Timeline
Transportation Driver
Cayos Cochinos Tours
03.2023 - 09.2023
Customer Service Representative
Tiendas El Compadre
10.2022 - 03.2023
Military Police Soldier
Honduras Naval Force
01.2015 - 05.2022
High School Diploma -
Instituto Honduras
No Degree -
C.E.B Jose Santos Guardiola
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